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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4Great

Reviews4,547 About Contact

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Rated Honest: 2026

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Joan
Posted Jul 15, 2020
Great experience with BetterMed
Great experience with BetterMed! They are very efficient and very professional. Results came out in a timely manner! Pleased with the experience with BetterMed. Keep up the good work!
Report
Sarah M.
Posted Jul 15, 2020
Covid-19 Test
Excellent, efficient care. Minimal wait for Covid-19 test.
Report
Kimberly
Posted Jul 15, 2020
Everyone was amazing there
Everyone was amazing there ! Super nice and so understanding . I am deaf and with everyone wearing a mask I can’t read lips and so they wrote everything down on a paper for me to be able to communicate with them ..
Report
Danielle J.
Posted Jul 15, 2020
Well done
Well done. Thank you
Report
patient
Posted Jul 15, 2020
I was well taken care of and they were…
I was well taken care of and they were patient with me
Report
Patient
Posted Jul 15, 2020
Waited almost an hour and a half to be…
Waited almost an hour and a half to be seen by the P A and then was basically told it would be better to go to the E R for my back pain. Absolute waste of time and money.
Response from BetterMed Urgent Care· Aug 27, 2020
I'm sorry to hear about your negative experience with us. I understand it's frustrating. Thank you for taking the time to leave feedback. We will share this with management. Hope you're feeling well.
Report
Dianalis G.
Posted Jul 15, 2020
The ladies were awesome they treated my…
The ladies were awesome they treated my son as if he was their own ! Thank you ladies
Report
Tessa
Posted Jul 12, 2020
Thorough and considerate
Thorough and considerate
Report

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