Patient
Posted
Organized
Organized, friendly and efficient.

Great
4,547 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Patient
Posted
Organized, friendly and efficient.
Patient
Posted
The location I visited is convenient, the staff is very friendly. The visit was efficient and quick.
Alta S.
Posted
I have only been to the Chesterfield location. I trust the complete staff, as everyone has always been efficient, professional and friendly. Excellent place to go instead of hospital. If needed they will make sure you go to the hospital and have them waiting on you.
Patient
Posted
They did a great job with making their COVID related procedures feel seamless. The team was pleasant and hey.... any place willing to do testing for an illness with no vaccine is a five star place to me. It’s not their fault it requires a tiny q-tip to be shoved into my brain.
Teresa
Posted
I've been to BetterMed twice now. Once for COVID-19 testing where they were right on schedule and explained each procedure to me and listened to my concerns. They were thorough and made me feel safe. The second visit was for an urgent care situation where again I was well taken care of. I wish that they could be my primary care provider! Thank you BetterMed at the Regency Shopping Center in Richmond VA! Highest of praises!
Patient
Posted
Great experience!
Patient
Posted
This was a pleasant experience. All the employees were efficient and personable. The whole process was efficient.
Patient
Posted
Great service. Timely and efficient!