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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4Great

Reviews4,547 About Contact

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Rated Honest: 2026

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Posted Nov 19, 2020
Staff did a nice job and was pleasant…
Staff did a nice job and was pleasant to work with!
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Patient
Posted Nov 19, 2020
Highly professional staff
Highly professional staff. Quickly seen and facility spotless.
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Patient
Posted Nov 19, 2020
Poor service
My appointment was at 6pm. I didn't get to go in till after 7. The tech or nurse was rough and impersonal.
Response from BetterMed Urgent Care· Nov 23, 2020
Hi There, We are sorry that you did not have a positive experience with us. We strive to deliver compassionate care with every interaction and it is not acceptable that you did not receive it. We appreciate your feedback and will be sharing it with the site manager.
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Patient
Posted Nov 18, 2020
Fast & Efficient!
In and out in less than 30 minutes, which included an X-ray and the radiologist providing his/her interpretation! Great staff, very friendly, very efficient, and the office was quite clean with multiple hand sanitizer stations in place.
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Patient
Posted Nov 18, 2020
Thank you for your service!
Thank you for your service!
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Patient
Posted Nov 18, 2020
Will definitely book an online appt…
Will definitely book an online appt again. service was so much faster and there were no delays when i arrived 10 minutes prior to my appt time. Excellent care!
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Patient
Posted Nov 18, 2020
Front desk was very polite and…
Front desk was very polite and efficient. Visit was fast and very accurate.
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Patient
Posted Nov 18, 2020
Very professional and courteous staff
Very professional and courteous staff. Only a very short wait for the Covid test and results.
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