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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4Great

Reviews4,547 About Contact

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Rated Honest: 2026

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Posted Dec 12, 2020
My son had some sort of reaction
My son had some sort of reaction. They were helpful and efficient. Now we wait to see if he gets better.
Report
Patient
Posted Dec 12, 2020
Great!
Great service!
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Patient
Posted Dec 12, 2020
Amazing
Amazing! Nurses were so kind and patient
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Jennifer Williams N.
Posted Dec 12, 2020
They were efficient
They were efficient, kind and professional. Couldn't ask for a better experience. 5 stars for sure!!!
Report
BB
Posted Dec 12, 2020
It was very easy to get an appointment
It was very easy to get an appointment, the facility was very careful to provide a healthy environment for their patients. All the staff was very professional and helpful.
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Claiborne B T.
Posted Dec 12, 2020
Appt at 10:30 got seen at 12:15Had…
Appt at 10:30 got seen at 12:15Had another appt at 1:00 after i got in everything was 5 star employees were super nice and effeciant
Response from BetterMed Urgent Care· Dec 29, 2020
Thank you for taking time to leave us feedback. We understand your frustration with the wait time and we will share your experience with the site manager. We are glad to hear that otherwise, you had a positive experience.
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Bob F.
Posted Dec 12, 2020
The physician assistant assigned to my…
The physician assistant assigned to my troubles was knowledgeable and professional. She spent the time required and asked probing questions to eliminate other possible causes. (Previous issues, etc). Check-in went rather well too. Very courteous and was following COVID precautions.
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Patient
Posted Dec 12, 2020
Received a rapid covid test
Received a rapid covid test. Staff was very friendly, professional and kind
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