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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4Great

Reviews4,547 About Contact

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Rated Honest: 2026

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Posted Dec 18, 2020
I received excellent care and would…
I received excellent care and would definitely go back. The health care providers were courteous and efficient.
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Patient
Posted Dec 18, 2020
The staff at BetterMed were outstanding…
The staff at BetterMed were outstanding - made me feel safe in how they handled COVID protocols yet made the experience personal and engaging - I highly recommend them because of their great people
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Patient
Posted Dec 18, 2020
More concerned about adding locations than real medical care
Just cycling patients in and out. No real medical care or concern. Called OM twice and no callback.
Report
Patient
Posted Dec 18, 2020
Great customer service and…
Great customer service and professionalism. Thank you!
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Patient
Posted Dec 18, 2020
Took pcr test last Friday
Took pcr test last Friday, still do not have results.
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Patient
Posted Dec 18, 2020
Great
Great, professional and prompt service! The PA was so friendly and made me feel really comfortable. I facility was also pretty clean. Thank you!
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Patient
Posted Dec 18, 2020
I rated with 5 stars but that is not…
I rated with 5 stars but that is not enough for this facility. Found it to help my family members in the Midlothian area and needed to use their services myself before a recent visit to them. I found the staff friendly and efficient and professional and helpful. I would highly recommend this practice site to anyone I know. It was an outstanding experience for all involved.
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Danielle E.
Posted Dec 18, 2020
Awesome
Awesome Best urgent care experience ever!! Awesome caring staff, no wait, clean ... run here ... don’t walk
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