BetterMed Urgent CareReviews of bettermedcare.com

Promptly answered phone calls. Given results of tests as soon they came in. Staff friendly. Very professional.

Great people great service. Didn’t really see the need for the Covid and Flu tests. I already had Covid. I know the symptoms.

The reason for my visit was to have a “fit to fly” virus test. The visit/testing went very well. It was the error in reporting the results that cause me an entire hour of grief at the airport in Aruba. For some reason, the results appeared as if my test was antigen when the test I took was PCR as required by the Aruba government. I has to call the BetterMed office and the error was identified. The guy advised that he couldn’t send the corrected results by email and uploaded them to the Athena Health portal which I was unable to login to from outside the US. I had to call back a second time and was able to get him to fax the results. I feel like the error should not have happened as I requested a PCR test and took a PCR test.

Very efficient and kind staff

Very satisfied with the treatment that I received at Mechanicsville,Va location. Diagnosed my issue fast and very courteous. Having the X Ray capability saved me a trip to the ER. Thanks again, MICHAEL WAYNE DANIEL

The whole staff was very friendly & prompt !!! I will definitely be using Better Med as my go to when I’m unable to see my doctor ASAP . Thanks

Great visit. I just wish they wouldn’t make you keep a credit card number on file instead of billing you any amounts that the insurance company does not pay.

Quick service. Kind staff.