BetterHelpReviews of betterhelp.com

Better Health has really help me uncover some feelings that. I had hide from myself and making plans to help me deal with the pain that those feelings have cause me. I have real hope in finally getting a better understanding of how to better to deal with my pain.

I have had an excellent experience with BetterHelp. It is so convenient to be able to have remote counseling, and it is quite a bit cheaper than paying for a therapist the more traditional way. I filled out a questionnaire when I joined, and within a couple of days I was matched with a counselor that was honestly perfect for me. You can choose between text, voice, or video communication, and you can schedule regular live meetings. My counselor has been so helpful, and I am incredibly grateful for my time using BetterHelp.

I tried three mental health professionals through BetterHelp and used about half of my Employee Assistance Program (EAP) benefits in doing so. If I had to pay for BetterHelp I would probably not use it because the experience is so hit-and-miss. My first therapist repeatedly violated my boundaries, spoke about himself without my asking him to, and subjected me to treatments without my consent. My second therapist offered quick and surface-level advice, the kind you would find in a motivational novel. He didn't try to know me and my problems and offered off-the-cuff feedback to my ideas. To him I was a checkbox on a list. That was fine with me because I didn't have major problems. BetterHelp customer service was difficult to deal with. Their directory doesn't have enough filters for clients from marginalized communities. They didn't give me a clear overview of the grievance process even when I asked for it. And like I said, the therapist match options are very hit and miss. EDIT: Below, BetterHelp offers to get their Clinical Operations team involved in my experience. Let's be clear: I already tried escalating my concerns through BetterHelp's customer service and was stonewalled, so I'm unsure how trying again would help.

The conversation with Miss Alyce Martin was fluent and easy to follow, giving me confidence and letting me open up to solutions that I wouldn't see before. it may me feel acknowledged.

This is a very good way to get the help you need to work on self and anxiety to get out any of your problems that you just cant talk to family about they lesson to you the help you work through any problem I am going through a divorce and abusive relationship I am recieving the time and care I need they are good at giving you the time and help I would tell anyone to use this to get the help they need.

BetterHelp has been instrumental in helping me work through life's bumps and bruises and making me feel better and more empowered and now I know that I am not alone, with BetterHelp I have a world of possibilities.

I never used BetterHelp's service because I could not get past the question of cost. Below is the last email I sent to them. If you're looking for the $45/week if billed monthly forget it. "So, you basically lie to people and charge whatever you want on any given day. - In one place it says the cost of therapy ranges from $60 to $90 per week (billed every 4 weeks). That doesn’t sound like a promotional rate. - In another place it says fees range from $40 to $70 per week depending on the plan, and that you offer various billing plans. For a month-long subscription you will charge $180 at the rate of $45 per week. - Yet after I filled out the survey, the payment page states that I would be charged $80/week billed in advance at $320 for a month. There was no other choice offered. - One place it says $95/week billed-weekly or $80/week billed monthly. - They said "We do offer multiple subscription plans (no subscription choices come up) with varying weekly rates and billing frequencies, which range in price from $45-$120 dollars per week. - Prices can fluctuate based on certain criteria like income (you did not ask my income), location (it shouldn’t matter since this is online) and other answers on the questionnaire. We are unable to adjust pricing structure once it’s been set. The cost per year is somewhere between $2,340 and $6,240. You are taking people who are already having problems and jerking them around. I hope this review helps those of you who are cost conscious.

I personally did not find this platform a useful form of therapy. My first therapist I was matched with stood me up, and did not provide any communication as to why they did not make the appointment. Better Help did extend my subscription for a week. However the experience overall was disappointing. You are given roughly 30-45 minutes for a session, and was offered a default 30 minutes by my new therapist. However 30 minutes was just simply not enough time to have a useful session and ended up feeling rushed and slightly empty after my sessions as if we’d not really gone through the issues. When I requested 45 minutes on another occasion I was only given 35 minutes. I felt as if I was one of many clients (which I probably am but I shouldn’t feel like it), my therapist would yawn throughout my sessions and I felt as if I wasn’t given a specific catered approach and was just given generalised journals that i could get off google! Better help needs to extend their sessions and make sure their therapists actually have the time to give clients the sufficient help they need, we are paying customers after all. The approaches need to actually be personalised. If you’re someone who has had various other therapy sessions in the past with different companies this app may not work for you. I’ve had much better therapy experiences with other companies (for a third of the price!) in the past and this app just didn’t match up. This app is probably best catered to therapy first timers. Won’t be subscribing again.