Gina P.
Posted
We ordered on March 18 and it is June…
We ordered on March 18 and it is June 8, still no oven. We contacted our credit card company for a refund.
Bad
11 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
bertello.com is listed under Garden & Pond.
bertello.com (bertello.com) has 11 customer reviews on Rated Honest, with an average rating of 1.7 out of 5.
11 approved reviews, newest moderated first
Gina P.
Posted
We ordered on March 18 and it is June 8, still no oven. We contacted our credit card company for a refund.
Justin
Posted
Bertello claims to have items for pre-order, but never sends them. So far recieved one update they are delayed in manufacturing. I have emailed the owner a second time, but the business seems shady.
Dale T.
Posted
I pre-ordered a pizza oven, which took about two months for it to get here. And on the very first time that I put it together and tried to use it, about 15 minutes in, the rotating device that rotates the pizza stone just stopped working. I tried using battery. I tried using electrical outlets. Nothing worked. I contacted support and kept on speaking to the same guy, Eric Who said they would send a new motor device, which was two weeks ago. Haven't received it. Haven't received confirmation. Haven't received a tracking number. Haven't received anything from this company.