Bob U.
Posted
Great service and good prices
Good fast no hassle service I will definitely shop here again.
Excellent
763 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
763 approved reviews, newest moderated first
Bob U.
Posted
Good fast no hassle service I will definitely shop here again.
George R.
Posted
Great hard to find items, priced fairly, shipped quickly and well packaged. everything you can ask for in a bike shop. -George
Customer
Posted
received the wrong part. upon notifying Ben, then immediately sent a replacement and prepaid return box.
Customer
Posted
Ordered sugino75 bb prototype on Friday and received it Monday afternoon in Seattle. Got it quickly and it works perfectly, I'll be ordering from them again.
Bryan
Posted
I ordered a bag support that came with poorly printed instructions. The staff was very helpful and responsive in getting the problem resolved. Also quick shipping!
Bernard N.
Posted
How to process a return of item - my link will refresh my password
Lance V.
Posted
Customer service isn't dead. Ben's Cycle makes it easy, with a great inventory, quick delivery and friendly service.
John E.
Posted
I received the order in two days. It was exactly what I needed and ordered and was an excellent value.