Mike R.
Posted
Bought lift in March still not usable…
Bought lift in March still not usable nothing but problems from support and with product

Average
372 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations.Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease.At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.
BendPak (bendpak.com) has 372 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
372 approved reviews, newest moderated first
Mike R.
Posted
Bought lift in March still not usable nothing but problems from support and with product
LITTLE FEET R.
Posted
As a professional automotive shop I always fill BendPak equipment is not only safe to use but the quality of their equipment can be trusted.
C. T.
Posted
BendPak makes an extremely reliable product, one that I expect will last for years. My only complaint is to the customer service department which on occasion been slow to react to my needs.
Dan H.
Posted
Ordered 2 lifts and 2 compressors. 1 lift had bad contactor/relay. Couldnt wait on customer service to get back to us "...in the next few days..." to open a ticket, schedule someone to look at it, approve the repair, order the part, etc etc. Had our electrician replace it at our cost. 2nd lift took all day for the installer to adjust release mechanism. Still hangs up more often than not. Takes extraordinary effort to release and keep released to bring vehicle down. 1st compressor had software configuration problem from the factory. Had to readjust many parameters to match the other compressor for it to finally work. That, was after spending three to four days with customer service. We did that on our own as they could not come up with a solution. 2nd compressor had a major oil leak in the hard line coming out of the cooler. Replacement part was wrong. Still trying to convince them that the part that they sent does not match ANYTHING on the compressor. All thses problems occurred on installation of BRAND NEW equipment. Lost production days and money spent fixing "brand new" equipment.
CROSSED FLAGS PERFORMANCE, L.
Posted
Fast, economical and answered all of our questions and concerns.
Gilbert T.
Posted
I want to thank Mr. Robert Ladosky for all his help and expertise. Great purchase experience.
Frisch R.
Posted
The lift shipped on schedule and everything was coordinated seamlessly. Installed myself with the help of some good friends. Perfect for my garage. Holds my custom Corvette securely and lets my wife park her Wrangler underneath. Very well made.
John Z.
Posted
Excellent all around! Great equipment and very polite people to work with!!