GATEWAY FARM E.
Posted
Excellent customer service and product
Excellent customer service and product

Average
372 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations.Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease.At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.
BendPak (bendpak.com) has 372 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
372 approved reviews, newest moderated first
GATEWAY FARM E.
Posted
Excellent customer service and product
Performance Tool & E.
Posted
We received the lift in an ordinary amount of time but one of the drive on ramps was bent. It took over 6 months and numerous emails and telephone calls to get the replacement ramp. Once the lift installation was being completed it was discovered that one of the chains was shorter than the other and a new longer chain was necessary. We are still awaiting Bendpak to send us a new longer chain. The original purchase of the lift took place in November 2018.
John Snead Westbury, N.
Posted
Lift malfunctioned. Was stuck in top position. Was given the run around for a week before a technician was sent. When working properly the lift is great.
Ben
Posted
Great customer service
J J.
Posted
Customer service kept us updated on our delayed order, which was very helpful! Thanks!
Tom Woolum E.
Posted
Tom and his crew were professional and courteous I would recommend them for lift installs.
Bubba
Posted
Ordered adapter pins for my new lift. I paid for 2 day shipping on 09/09/19 got email that stated it would not be here until Friday September 13, 2019. That is NOT 2 day shipping. Had hard time getting someone to talk to about this. Still waiting for a credit back on my credit card as of today 09/17/19.
Albert
Posted
Junk. Wish I would have bought some other brand. My aligner computer died 1 year after installation. I was sent a new computer and now it has died 6 months later. Do not waste your money on Bendpak.