gul N.
Posted
First time ordering glasses on line
First time ordering glasses on line. Very impressed with live customer support. They answered all my questions and even upgraded my shipping due to urgent need. I will be ordering more from them.

Excellent
562 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!
Befitting (befitting.com) has 562 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
562 approved reviews, newest moderated first
gul N.
Posted
First time ordering glasses on line. Very impressed with live customer support. They answered all my questions and even upgraded my shipping due to urgent need. I will be ordering more from them.
John
Posted
Very happy with my experience. Be prepared to wait about 2 weeks for your glasses, but the prices and variety make it worth the wait. Using my insurance was really easy so my glasses and lenses were free!
Peggy T.
Posted
Amazing glasses. Very complimentary to my face. Good Customer Service and follow up closely for my order.
Chandra H.
Posted
The glasses. The prescription is as it should be and I'm loving the transitions lenses I'll definitely come here for my next set
Kyle C.
Posted
The customer service team is phenomenal!! They go above and beyond what any other company has to offer when it comes to quality customer service!
Shari E.
Posted
Thanks sooo very much for the attention to detail and the very impressive way your customer service skills have seen me through this process. I am so excited about finally getting my prescription glasses shipped to me! I ran into some hurdles getting this accomplished due to other entities and my own financial circumstances. These “better vision gurus” handled my order with the utmost courtesy and optical knowledge. I fully expect to return later in the summer because I will need Rx sunglasses also. You good people just won my current and future business and, believe me, I am suggesting Befitting.com to every person I know who asks where I got my new glasses!
Prithivirajan D.
Posted
These people make you buy by showing they have a large inventory and selection. But in reality they don't have and have them back ordered. You have to wait for more than two weeks to get your original order. Updating reply: you corporates can't get away with the same excuse every single time. So easy for you to say to cancel my order. But who will pay the interest for the period you are holding my money and processing my refund? People.. imagine how much money these guys make in this interim period of holding money from so many customers. My question is if you don't have something why on first place it is up for sale? It's as simple as that. So stop giving your lame old corporate excuse. Also you first thought I ordered Carrera instead of Ralph Lauran and say it was a simple mistake/confusion. Such is your standard. Lame and Unprofessional.
Response from Befitting· May 5, 2022
Thank you for sharing this experience with us, Prithivirajan. We appreciate any opportunity to identify gaps in our service and make improvements whenever possible. Much effort is put into maintaining our stock levels but indeed, there are times an item may be on back-order. We do communicate this immediately and did contact you right away to offer solutions. Of course, we completely understand if you wish to cancel your order for a full refund and reinstatement of your benefits, though we are more than happy to manage a fix for you. Please reach out to us at [email protected] OR 833-233-4884. Thank you, Befitting.
Kathleen D.
Posted
I had such a great experience with them. I didn’t love the way my first pair looked (at no fault of theirs) and they made my exchange process so seamless. Excellent customer service.