BefittingReviews of befitting.com

I needed to return my glasses due to a particular reason and I had the best experience from Befitting's Customer Service Team. They were very professional and were able to resolve my issue in a timely manner! One of the best customer experiences I have had. Greg N. Ohnmacht

Terrible experience. Poor quality control on their products. I ordered a pair of glasses and was happy, initially, with them. Then I noticed numbers etched on the lenses and Befitting sent me a new pair stating that was an error and was supposed to be buffed off before shipping. I received the new pair, and the same issue was present. I will not use this service in the future. My advice, get you prescription eyewear locally, so if something is wrong it can be addressed quickly. I now have to send these back, wait for befitting to notify my insurance to reset my benefits and then go get another pair.

Awesome sturdy glasses. I got the ray-ban mega clubmaster . I was concerned that when buying their in-house prescription sunglasses lens, they wouldn’t be dark enough. They are perfect. Also the price with insurance and the discount, unbeatable! Will buy from them again!

I had a wonderful experience ordering these glasses. The customer service team reached out multiple times to verify information, which I have not experienced with other companies. I have not received my glasses yet, but with as much care as they have taken in ensuring they had my prescription correct, I am looking forward to partnering with them for all future needs!

Seems like they build their product to fall apart after 1 year. My glasses had an anti scratch and anti reflective coating. I purchased in December of 2023 and in March of 2025 those coatings starting disintegrating or corroding or something on the lens. Very difficult to see out of my right eye and an instant headache. Turns out, there is no warranty on the lenses, only the frame. Won't be purchasing again.

Well, I found out I have cataracts and the operation is scheduled for two months away so I needed glasses to get around. I was excited to see Befitting would send them in two weeks! And they did! many thanks to Daniel!

I was excited when I found befitting through a list of retailers provided by my vision insurance, as they seemed to offer good prices in comparison to other retailers. I ordered my contacts on March 17th. No problems. I receive an email the same day saying: "Just a quick note to let you know we have everything we need from you to begin processing your order. Your order has now been sent to our lab to begin manufacturing." I wait expectantly for my tracking email. A week goes by. Nothing. Then, on March 24th, I receive another email from the company- this one says: "Before we proceed with your order, we will need a photo of the complete contact lens prescription." A whole week went by before this was an issue?? Now I have to wait even longer for my contacts to ship, under the impression this entire time that they would be delivered soon. If my order cannot be fulfilled without a prescription, I should've been asked to submit it BEFORE I paid. Very displeased because now the timing is off, and I will run out of daily contacts long before my order arrives. Beware.

Recently bought my second pair of glasses from Befitting and it was a mixed bag of results. Even though I used their online tool for measuring my PD, they said they didn't have the measurement which delayed my order. After contacting customer service, they were able to refer to my previous order to get the measurement. At that time, they put a rush on my order and I received the prescription glasses within about three days. So I found the customer service very satisfactory. However, I wasn't entirely pleased with the glasses themselves. I ordered a pair of designer frames and, when they arrived, they looked as if they were made for a child. I went back to the website and, indeed, the frames were obscurely labeled as XS. I hadn't noticed that. I had used the virtual try-on feature, which I really like, but wasn't able to pick up on the fact that the frames are so small. In all honesty, I feel like the frames would fit a child better, though they were in the women's category. I did not try to return them but did let Befitting know I would have benefitted from reviews of the frames from others. I myself wanted to leave a review warning other buyers of the tiny frames, but there is no option on the website to review frames. So, like I said, a mixed bag.