Beautystoredepot Reviews | Read Customer Reviews of beautystoredepot.com

Beautystoredepot Reviews | Read Customer Reviews of beautystoredepot.com

Beautystoredepot reviews

Showing 42 reviews with 3 stars · Clear filters

Sheri H.
Posted Nov 21, 2018
My purchase came a bit smashed
My purchase came a bit smashed. I was anxious to use the product so did not consider returning it. A protective package would have prevented this problem.
Response from Beautystoredepot· Dec 14, 2018
Hi Sheri! We apologize for your product arriving damaged. We are glad we were able to reach you and supply you with a new product. Please never hesitate to contact us if you receive an item damaged. Our warehouse does a fantastic job packaging and trying to avoid any damages, but it unfortunately it does at times happen. We are happy we were able to remedy your situation and look forward to serving you in the future. Have a beautiful day! beautystoredepot
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JEaton
Posted Jun 9, 2018
Products are great; but slow to ship
Products are great, but it took over a week for the 1st partial shipment to get shipped out then several days before it was received. The 2nd part was on back order and took over 2 weeks to ship out. If you don't mind waiting, this is a good company to order from...
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Amy
Posted Mar 11, 2018
A week after the order was placed they…
A week after the order was placed they said the product was out of stock and would ship within a week. I never received the product. After contacting them they blamed it on UPS not scanning the box. They did ship the product out and I got it. If I hadn’t contacted them I would have never received the product. They said UPS didn’t scan several packages, this is suspicious to me.
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Lenore B.
Posted Feb 27, 2018
I FINALLY received my purchase
I FINALLY received my purchase, after it apparently traveled around the world before delivery. I am currently away from my residence so hopefully it is correct.
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Iona M Scapple and Darlene A.
Posted Feb 7, 2018
New to beauty store.com
The overall experience with Beauty store depot was quite good, however, they were out of some of the products, they were shipped later. My reason for three stars is because of having to speak to a person. When I buy on line I really don’t want to have to do this since it’s why I want to buy online anyways. There were full size samples and several one use products. This was really nice since we travel . I would recommend them and will buy from them again.
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MARSHA
Posted Dec 24, 2017
Shipping time is entirely too long
Shipping time is entirely too long
Response from Beautystoredepot· Jan 18, 2018
Hi Marsha! I am sorry to hear that your shipping took too long. We do our best to ship our products out as quickly as possible, but occasionally we will have products go on backorder from the manufacturer or there will be a shipping issue with the carrier once it is has left our warehouse. We would love the opportunity to make things right with you. Please feel free to call an order in and ask for Jade. I am the manager and will be happy to extend a discount for the shipping delay. We hope to do business with you again in the future and thank you for taking the time to write a review. Have a beautiful day!
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Teri D.
Posted Sep 29, 2017
Some of my items have been on back …
Some of my items have been on back order for a couple of weeks.
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Tiffany S.
Posted Sep 9, 2017
Easy use of site but ....
Site was easy to use. I received several samples and a coupon for future use. I'm happy with the products although they belong to the seven company and not necessarily beauty depot. My only complaint was that I pay for faster shipping and it took longer for several products to show up. Not worth the extra couple bucks to do that.
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