Average
277 reviews
BeatStarsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
BeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.
BeatStars (beatstars.com) has 277 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
277 approved reviews, newest moderated first
DJ
Posted
WONDERFUL SERVICE WHEN THEY CAN ACTUALLY IDENTIFY THE ISSUES THANKS!
Response from BeatStars· Jun 9, 2025
Hi DJ, Thanks for your message! We're really glad to hear you had a positive experience when the issue was identified, We appreciate the feedback! Let me know how else I can assist!
Ezttereo
Posted
Todavia estoy esperando mi pago, pensé que era una compañía legitima, si están en quiebra díganlo y le donamos de un dólar para que puedan comer.
Response from BeatStars· Jun 9, 2025
Hi Ezttereo, Thanks for reaching out, and I’m sorry to hear about your frustration. Please know that BeatStars is fully operational and committed to supporting our community. If you're still waiting on a payment, we’d love to help sort it out. Could you please reach out to our support team directly and provide the details of the payment you referring to so we can investigate further? You can submit a request here: https://help.beatstars.com/hc/en-us/requests/new We’re here to help and want to ensure everything is resolved for you as quickly as possible. Thank you!
Vaughn S.
Posted
The BeatStars staff is very customer centric in their approach to helping to resolve any issue. Friendly feedback and exceptional communication and response time. I wish all customer service staff were this professional! Thanks guys! Shout out to Danny!
Response from BeatStars· Jun 9, 2025
Hi Vaughn Stewart, It’s awesome to hear how much you appreciated the support, especially from Danny. He’ll be happy to know his efforts made such a positive impact. We truly believe in providing friendly, professional, and timely assistance, so it’s rewarding to hear it reflected in your experience. Thanks again for being part of the BeatStars community! 🙌
Mayo S.
Posted
I reached out for support. Response was excellent. Danny was able to fix my issue and maintained contact until the problem I and was resolved. Thank you
Response from BeatStars· Jun 9, 2025
Hey Mayo Shane, Thank you so much for your kind words! We're thrilled to hear Danny was able to help and saw things through until everything was resolved. We’ll be sure to pass along your appreciation to him. If you ever need anything else, don’t hesitate to reach out. 🎧💬
Tae B.
Posted
Fixed it right on time! Really appreciate it!
Response from BeatStars· Jun 9, 2025
Hi Tae Brisko, Thanks so much for your feedback, we're really glad to hear it was sorted in time! We appreciate you taking the time to share your experience 🙌 If you ever need anything else, we're just a message away.
Sean
Posted
The responses were quick, and my problems were solved. 👍
Response from BeatStars· Jun 9, 2025
Thank you, Sean! We're glad to hear everything was resolved quickly for you. If you ever need anything else, we're here to help!
Celo
Posted
It took a few emails to get things moving,that's why it's 4 stars.When they transfer you to the appropriate management, communication is better.It would be simpler to explain more and direct the client to further steps in solving the problem, rather than writing a lot of e-mails about step by step.Luckily when I got in touch with Kyle he handled everything professionally and in a friendly manner.
Response from BeatStars· Jun 9, 2025
Hi Celo, Thank you so much for your honest and thoughtful feedback! We appreciate your patience throughout the process and completely understand how multiple emails can be frustrating. We're always working to streamline communication and support, and your input helps us improve that experience. I'm really glad our team could assist and that things were resolved professionally and smoothly. If you ever need anything else, don’t hesitate to reach out; we’re here to help!
N. G.
Posted
Beat gekauft, Preis abgezogen, jedoch keine Antwort weder vom beat Ersteller noch von beatstars selbst, ich warte auf lizens und beat seit 5 Tagen, was für ein Schrott, danke für so ein Bull s h i t.
Response from BeatStars· Jun 9, 2025
Hi N.G, Thanks for your message, and I’m sorry to hear about the trouble you've experienced. It sounds like you've completed your purchase but haven’t received the beat or license file yet. Please keep in mind that BeatStars is a marketplace, and all content is managed directly by the individual sellers. We recommend first reaching out to the producer who sold you the beat. You can do this by using the “Message” button on their profile or by contacting them via the email address listed in your receipt. If you don’t receive a response or still haven’t received your files, you can reach out to our support team directly. Please include your BeatStars order number so we can investigate and assist you as best as possible: https://help.beatstars.com/hc/en-us/requests/new Thank you for your patience, and we hope to get this resolved for you soon.
