BeatbotReviews of beatbot.com

I got a Beatbot AquaSense Pro 2 sometime in 2024 and had since been a blessing in my pool. The moment i had an issue with it, i mailed the support team and they responded within 24hrs (even on a weekend) with a resolution. Last week, I contacted them again with an issue and today, they sent me a new replacement robot. How do you see that for beating your own better customer service performance? I say thank you

I purchased a BeatBot Aquasense Pro 2 in February of 2025. This robot is a life and time saver when it comes to keeping my pool clean. It scrubs the side and picks up the small particles that are hard to get with the traditional vacuum, it is also great for picking up big leaves as well(very important to me as I have a lot of big trees in my backyard." Although these robots are pricey, it is well worth it with the amount of time I have saved on pool cleaning! 5 STARS!!!!!

I had a small issue with my Beatbot sent an email received a fast response and a resolution in less than 24 hours! This is an excellent company highly recommend! My Beatbot is my favorite tool for keeping my pool sparkling!

Beatbot provided one of the best customer support experiences that I can remember. They quickly responded to my inquiry, was able to remotely diagnose my Aquasense 2, and was proactive in sending me a replacement. They kept me informed and up to date throughout the process. I am very happy that I went with Beatbot for my pool robot cleaner.

He comprado un limpiafindos piscina beatbot sona P3 en el corte ingles, es una máquina impresionante, n estoy acostumbrado a tener un producto de tantísima calidad, es fácil de manejar y muy intuitivo, el servicio de atención al cliente muy bueno. Felicidades a beatbot.

Beatbot was so helpful to me. I needed a part and they sent the part and a video showing me how to install it. It was easy and the whole process was very fast and I was back to cleaning the pool in a couple of days!

The Beatbot AquaSense Pro 2 works exceptionally well. But the treatment that you receive from Customer Service for any product is just as important as the product itself. I would say that Beatbot have the best Customer Service that I have ever experienced. I had a problem with my robot after about a year of daily use. I sent the Beatbot Service Department an email, and there was no quibble, no argument - they replaced the machine immediately! The new Beatbot AquaSense Pro 2 works better than previous models. It now follows a pattern around the pool. It cleans the floor by going up and down in straight lines until the entire floor is clean. It cleans the walls and floatation line the same way, by cleaning a strip and then moving slightly to the side to clean the next strip, and so on until the entire wall is clean. It also cleans the surface, something that many robots don't do. With the Beatbot AquaSense Pro 2, you will never have to clean the pool manually. It does a perfect job, and if you dispense the water clarifying agent, it leaves the water sparkling. Highly recommended. And: A tip for all you Beatbotters on HOW TO CLEAN YOUR BEATBOT'S FILTERS! If you try to clean them when they are still wet, you'll need a hose and the dirt sprays everywhere! Before you put your Beatbot on charge, take the filters out, separate them, and leave them upside-down in a plastic basin, preferably in a warm, airy place. Leave them until your Beatbot has charged. When they are dry, all the dirt will have turned into dust and you can clean them easily with a paint brush without wetting them! Any residues should be removed from the interior of your Beatbot before inserting the clean filters. Job done!

Their company slogan is Nothing Beats a Beatbot and they are right on. Point! Wonderful costumer service, quick response both by email and by phone, now nothing beats that. I purchased a new Sora 70 and I am blown away at the quality of this pool cleaner that lives up to its hype. A true workhorse and Adios to my pool service!