BBQRubs.comReviews of bbqrubs.com

Response from BBQRubs.com· Jun 13, 2025

Anthony, Thanks so much for the kind words and for taking the time to leave a review! We're thrilled to hear you enjoyed the seasonings. Sorry for the mix-up with the Bull Shit — we’ll make it right on your next order. We truly appreciate your support and look forward to sending you more of the good stuff soon!

Response from BBQRubs.com· Dec 13, 2024

Thanks so much!

Response from BBQRubs.com· Mar 30, 2024

Brian, Thank you so much for taking the time to share your experience with us! More importantly, thank you for being our customer! We're thrilled to hear that you found our website easy to navigate and the ordering process straightforward. Your understanding and patience regarding the delivery delay truly means a lot to us. We strive to handle every situation as quickly and professionally as possible, and it's rewarding to know that our efforts resonated with you. We can't wait for you to start grilling and smoking either! If you have any great recipes or fun grilling stories, we'd love to hear them. Thanks again for choosing us, and happy grilling! Warmest regards, Rich L. and the BBQ Rubs Team

Response from BBQRubs.com· Dec 16, 2023

Thanks very much for understanding Boooooo! We truly appreciate your revised review! Again, we wanted to apologize for the inconvenience and frustration this caused. Our offer to extend a little something for you as a token of our appreciation still stands. Please shoot us an email at: [email protected]. Thanks again! Rich L. - BBQRubs.com - - - - - - - - - - - - - Hi there, We sincerely apologize for the frustrating experience you encountered while trying to place an order on our site. We deeply regret the inconvenience caused by the shipping system error that hindered your checkout process. Firstly, we're pleased to inform you that the issue has been promptly identified and being resolved by our technical team as we speak. Your feedback was invaluable in pinpointing the specific errors, and we're grateful for your patience and understanding. This technical glitch was erroneously restricting certain shipping options from certain parts of the country based on weight and price thresholds, which caused the problem you experienced. Rest assured, our team is diligently rectifying these issues to ensure a seamless checkout experience for all our valued customers. To express our regret for the inconvenience caused, we'd like to extend a gesture of goodwill. Could you please email us at your convenience with your name and phone number so that I can personally call you. Our email is: [email protected] or you can simply text your name and number to: 762-BBQ-RUBS (762-227-7827). Once again, we sincerely apologize for any frustration or inconvenience caused by this technical situation that you encountered. Thank you for your patience, understanding, and continued support. Best Regards, Richard L. CEO - Owner BBQRubs.com

Response from BBQRubs.com· Apr 1, 2022

Thanks for the feedback Loyd. I will follow up and fix that. Thank you for taking the time to submit your review.

Response from BBQRubs.com· Feb 4, 2022

Mr Nemec, I'm sorry to read about your frustrations with your recent order. I have written to you and hope that I have taken the necessary steps to address your concerns, listen to your feedback and hopefully regain your satisfaction. If there is else anything I can do to rectify this situation promptly please do not hesitate to let me know.