Bay Alarm MedicalReviews of bayalarmmedical.com

The agent was informative and walked me through the process easily.

I called to make a change on the account and Adam, the customer care rep, was able to help with everything I requested. He was very patient with all my questions and had all the knowledge necessary to answer them. We are very pleased with Bay Alarm Medical and the attention that they give to their customers.

All was very patient, thorough and knowledgeable. He was a big help to us today making sure we had everything we needed.

The fact that the support agent was able to get the SOS Device online and functioning was the desired and achieved outcome. I do wish the support agent would first tell me to listen to the device or the on-call agent, but then talk over them when I was trying to understand the message. Otherwise, she was polite and professional.

Derek was great. He explained things very well and he was very kind and courteous. He’s great thank you.

Mary was very helpful!

Clear communication with Ben today. He was able to assist me to see that our account disabled the old Alert device and that the new cellular Alert device was properly activated.

I recently contacted customer service. The representative was very helpful and kind.