Bad
379 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.
Bass Pro Shops (basspro.com) has 379 customer reviews on Rated Honest, with an average rating of 1.6 out of 5.
379 approved reviews, newest moderated first
Stephanie
Posted
I retuned an item via mail, confirmed through Fed Ex tracking that it was received back. I was told 2-3 weeks for a refund to my credit card. 3 weeks later, no refund so I called and was then told 4 weeks for a refund. I cannot understand why it should take even a week for a refund, much less 4 weeks. When I called, they apologized. whoopie
Jaq
Posted
I'm not sure why the ratings from others are so low, but I've always had a nice experience with bass pro shops. And they also keep their prices steady during ammo and gun shortages!
Tessa R.
Posted
horrible ordered dec 17 and just now on Jan 12 days being shipped....won't arrive for another week or so. will never order online again
Jason L.
Posted
What has happened to BPS? I don't remember it being this slow with shipping. Its been two works and my order still says processing.. never again
customer
Posted
I used to be a huge fan of Bass Pro Shops, but something has happened and their customer experience and service fell off a cliff! They canceled multiple items from orders on Black friday saying they were out of stock(in-stock at time of purchase) and had some inventory issues. Then they refuse to offer a price match for me when they do get back in stock. Then even simple exchanges get messed up, and they just without notice refund me instead of the exchange I requested, afterwards telling me they were out of stock at the time of return. They treat you like you are trying get away with something, when I am not being unreasonable. Maybe since they bought Cabelas, they think customers have no other choice.
AngryBird
Posted
Order takes over 15 days to ship, never ever seen any company has such a bad working attitude and shipping efficiency. 15 days you can walk from California to Texas thats how slow bass pro shop is. Their employess are probably drinking having party in the warehouse and not giving a ** to your order. Oh and by the way, the don't have free return for this delay order and charge you $7.5 for the shipping. Order on Amazon or academy instead in the future bass pro is totally trash
Joe M.
Posted
They don't know how to properly update inventory / manage website. 90% of my orders are either canceled on me or stay "in process" forever.
Kim
Posted
Always a great shopping experience! Employees are congenial and helpful from the moment you walk in the door.
