Bass Pro ShopsReviews of basspro.com

Had a great experience at Savannah store today. Boat service staff provided needed part for my trolling motor and installed it for no charge. Also shopped in the store and staff was very helpful. Even saved money with the club card. Thanks!

I wouldn't recommend buying Accend kyaks from Bass Pro, I have purchased 2 of them one in 2020 and one in 2021. Both were only used 8 and 4 times. I called Bass Pro since I still have the receipts and was told since it is over a year they couldn't help me. Which is really too bad since between the two I spent over $1,400.00. I know where I will not be buying kyaks from in the future. Susan from IA.

my wife purchased a jar of peaches $14... she dropped the jar and it shattered. We went to the new store in Sunset Hills, Mo and asked for a free replacement or at least offer a discount to repurchase, but the manager said NO on both requests. This is disappointing and I am unhappy.

Went to Bass pro to get a pistol I had seen online. I have to use a scooter in store to get around because of my hips. I seen they had the gun and asked to see it. Decided I wanted it and the guy got the IPad gave it to and said there are new questions you have to figure them out on your own I will not help you. I have bought 25 or more guns from bass pro and Cabela’s over the years. I answered all the questions and he took the iPad away be forenImreviewd it then came back and told me I could not purchase the gun. I said why and he said I can not tell you. You have to seek legal help. That was not the bad of it. My wife tried to buy a gun later and they told her that she was a self proclaimed seller of guns to illegal aliens. Blurted it out with people standing around all over. I went to the manager about it and he told me well listen to what I am saying if you go to another bass pro you can buy the gun because we don’t share info with others. I did and was told everyone at my address is banned from ever buying a gun at Bass pro and Cabela’s forever. Guess I never ever buy at Bass pro or Cabela’s ever again. So much for my Cabellas black card. Stay away people. You make one mistake your banned for life.

Firearm purchase gone wrong. This would have been my second gun purchase in five weeks. Bought online while on sale, with a 5% military discount. Cheaper than anyone else. After I filled out the ATF 4473 form, the manager would not approve it to be called in. Seems I made some sort of mistake, and they refused to tell me what the mistake was. Then they tell me I must wait 90 days before I can attempt another gun purchase with them. So do I want a full refund or wait 90 days. LOL that was a easy answer. This is a ridiculous policy for waiting 90 days. Excellent policy to lose customers. I am done with Bass Pro. Even with the other gun purchase the 4473 form had to be looked at by several employees and then the manager before it could even be called in. Not the fastest process. My other complaint is the stupid scenic entry / exit way, my god why not just a normal driveway.

Shopping fishing lures 06-17-23. Assoc. Paul Owens was very helpful and knowlegeable in his duties in his depart. Very pleased!

I don't understand the low ratings here. My experience with Bass Pro is 5 out of 5. They have the products I want and need, most often in stock, and free shipping to store when they don't. While I find their fly fishing experience here in South Florida lacking in knowledge, they have plenty of product.

Worst experience buying. Said item was ready for pickup. Drove all the way there to find out it wasn't. Had to argue to get the veterans discount The sales price and what's on my credit card aren't the same. The company can't be trusted.