Bad
379 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.
Bass Pro Shops (basspro.com) has 379 customer reviews on Rated Honest, with an average rating of 1.6 out of 5.
379 approved reviews, newest moderated first
Ed J.
Posted
Impossible to unsubscribe the spam mail they send to my email. Although the boots I bought at Bass Pro are the best I've ever had, their club credit card is not. Best use I found for the card was to log in the Capitol One account online and lock the card.
lloyd B.
Posted
I tried to return a fishing pole that I bought from here, but was greeted with horrible customer service! I only bought the pole three months ago. The rude grey haired lady at customer service had a bad attitude, did not want to help me, and barely spoke. If you do not like your job, then go home. If you do not like customer service, then find another job. If you do not like all colors of people, then stay home. I didn't serve my country to get treated like crap! I called customer service and got a full refund. I took this hour and a half drive to exchange a pole and to buy a fly reel, but I will take my business elsewhere due to poor customer service.
Tim M.
Posted
Terrible experience, ordered a zebco 33 ultralight top cast combo.clicked order and whatever for confirmation email.18 minutes later I received a order confirmation, on wrong item because of sku in system wrong. Call Immediately and was told to late 10 min window to change.I politely explained I did not receive confirmation till 18 minutes. What legitimate company would operate like this.TOLD TO LATE.THEY SENT ME BOTTOM LEVER RODS [ I ORDERED 2. I SENT BACK , never again. HORRIBLE COMPANY..!!!!!!
Stacy E.
Posted
Great experience at bass pro shop in round rock Texas I was looking for a gift for my husband. The associate was very helpful. I will be back!!
Mr. R.
Posted
The experience at the Miami Bass Pro Shop located at 11551 NW 12 St was excellent a few days ago. I ordered an item through the Bass Pro Shop website, and the whole process was smooth. User friendly website and then three days later the item arrived at the store and I picked it up the same day. When I arrived at the store I scanned a QR code and waited a couple minutes until the representative called my name. In a matter of 30 minutes I was out the door. Excellent customer service! Very impressed with the overall experience. By the way the manager and Jay were very quick and professional.
Paul G.
Posted
Returned an item with receipt. Paid for item with gift card and cash. Was told I can only receive a gift card for return. Does not sound right when I paid with gift card and cash. Left a message with company to find out if that is company policy.
Lorelei P.
Posted
Some guy told me to check customer support when I lost my phone. 5 star review. The password was so easy to guess and it’s an upgrade from iPhone 6 to 15… tysm bass pro
Robin
Posted
Bass pro shops still think that GB is in the EU. Little behind the times I think. However, tried to place an order to be delivered as a present in the USA but they would not accept my payment because my payment address was in the UK??? Basically don’t bother to use Bass Pro Shops if you are English….
