Barton Watch BandsReviews of bartonwatchbands.com

Customer service was phenomenal. Joel specifically went above and beyond on a return. Imagine that. A company that cares as much about making a happy customer from a return as they do making a sale. I'll definitely be back.

Customer service is excellent. I asked if a discount code that somehow didn’t show up when I checked out could be applied after the purchase and Joel responded within minutes and took care of it - nice job!

Their products are high quality, and o appreciate their high level of customer service. If you have a problem; you will get an actual person to help you.

EDIT: I need to update my review. I believe this company may be acting dishonestly. The first replacement watch band was never shipped, according to the tracking number provided. The tracking has shown no updates since July 25, 2025. I contacted Barton again, and they claimed they no longer had the replacement band, despite their website showing three in stock at the time. After further discussion, a new replacement order was created with a different tracking label dated August 20, 2025. However, this shipment has also not been scanned into the carrier’s system. This raises serious concerns. At this point, it appears Barton Watch Bands may be generating shipping labels without actually sending out the product. USE EXTREME CAUTION when ordering from Barton Watch Bands. I ordered a 24mm Elite Silicone Watch Band, and the quality and comfort honestly exceeded my expectations. I initially purchased the strap through Amazon and encountered a minor issue with the product description. I reached out to Barton directly, and Joel handled everything quickly and professionally. Communication was smooth, and he went above and beyond, far surpassing any expectations I had. I'm very happy with the strap I received, but I'm even more impressed by the honesty, integrity, and pride shown by Joel and Barton Watch Bands. I'll be recommending Barton not just for the product quality and comfort, but for the exceptional, customer-focused service I experienced. Thank you.

Watch band started to fray- sent in photos and a new one is on the way. Will move to 5 stars once I lay eyes on the new one. So far so good!

I purchased 3 leather and 1 Silicone band for my Apple iWatch. I initially only wanted to Horween leather since they are excellent color and quality compared to any other leather band but decided to also try the Silicone band. Leathers are expectational in quality, appearance and feel (soft). Silicon band is flexible and much softer than other Silicone bands that are stiffer. These are the beautiful and fit better than any other bands we have including the original Apple bands. I highly recommend you buy at least one leather and one Silicone to try it and you will be amazed.

Initially, I was very disappointed to find my new band didn’t fit my watch and fussed about having to use pins from an older band. The problem? I ordered the wrong size. Joel contacted me after seeing a negative review and immediately began to make things right by sending a replacement (in the correct size). Got the new band quickly and it is superb! These folks understand customer service (even when the customer is 100% in error). I’d highly recommend Barton to any looking for an amazing watch band.

Joel was so kind and helpful with my problem. I bought the wrong watch band ,but Joel made the process easy to exchange the band for the right one!