BalanceFromReviews of balancefrom.com

Worst support ever. Took 4 weeks to receive dumbbell set, no bolts, pieces missing. Try to contact support 5 emails, no reply, tried to call mailbox full. Do not order from this company.

They sent a weight set and rack but failed to include any hardware (screws) to put the weight rack together. After inquiring if they could simply mail a small envelope with the few screws, over six months later (ordered 3/2/25), it's excuse after excuse after excuse and they want me to "mail" the entire 150 lb weight set back. These people are serious morons.

Missing weight in shipment, box was intact so happened in packaging . I purchased from Walmart. They or balancefrom will not answer complaint. I even offered to purchase missing weight as I can't use other 3. Horrible customer service.

There is no phone number or website for this company so when something goes wrong with the order or quality, you are out of luck.

Nice exercise ball, great packaging with accessories. Seems to be made of heavy vinyl and should last a long time. Thank you

Easy to assemble, easy to use, and excellent quality. Very happy purchase!

I purchased the Adjustable Workout Aerobic Step Platform to continue my Physical Therapy at home. It arrived in good condition and in a timely fashion. I like the adjustable feature. I am using it at 6" to do my exercises. I am 70+ years old and this will help keep my legs in shape and rehab my knee. The platform is a good size and it does not slip on my tile floor. It works great for me!

The way this product was made..Nothing cheap was used and rated for 315lbs lets you know it is very stable also..