Jorge C.
Posted
I am giving a five out of five star…
I am giving a five out of five star rating for the good customer service. Mary was so nice. She was able to answer all of my questions and I am happy that they took care of me.

Excellent
48 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Balance Benefits Group provides personalized health insurance solutions, offering a range of plans for individuals, families, and those transitioning to Medicare. We simplify the process of selecting coverage, ensuring clients receive expert guidance and transparent advice. Our company emphasizes affordable, customizable plans that fit each client's unique healthcare needs, with ongoing support through our dedicated member services team.
Balance Benefits Group (balancebenefitsgroup.com) has 48 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
48 approved reviews, newest moderated first
Jorge C.
Posted
I am giving a five out of five star rating for the good customer service. Mary was so nice. She was able to answer all of my questions and I am happy that they took care of me.
Kalynn N.
Posted
Giving 5/5 stars for your agent Justin! My husbands who was on my policy got canceled and was not sure why. Justin went above and beyond to help us find the reason. Even went as far as a three way call with Georgia Access to help us find a solution and submit the right documents. I won’t lie, I used to hate being on the phone with insurance agents as they always confused me when getting help in the past. But Justin was very clear, very helpful, and went above and beyond to answer each and every question I had. He’s truly a kind soul! Thank you Justin!
Manda �.
Posted
What made my experience well is that I called earlier and got someone on the phone and I was transferred and I never did get my situation Handel but when I called back again and talk to Justin he definitely Handel it for me and even told me what I needed to know . He did a great job I am very much happy .
Lauren H.
Posted
I was referred to Justin from customer service, so I called in for some assistance with my insurance. He was a great help. I'd give 6 stars if I could!
Alma
Posted
Great customer service ! Fast, easy, and they are very polite !
Hochina D.
Posted
So good thanks to help me
Maria V.
Posted
Great costumer service really nice person great conversation
Tita F.
Posted
Customer service excellent