Baja Bound Mexican InsuranceReviews of bajabound.com

Baja Bound is unique in a few ways. They keep prices extremely reasonable, they are completely transparent regarding what policy the end user is receiving, and they genuinely treat you like family. This is unlike any insurance company I’ve ever dealt with, and I’m proud to call them new friends. Thank you BB!

I cannot speak highly enough about the Mexico travel car insurance service that Baja Bound provides. They were there for me 1000% when I needed it. I have had Mexican car insurance through Baja Bound for many years but never had a claim. In March of this year, we were in an accident in Mexico that totalled our perfect 2023 Toyota Highlander Hybrid. The other party was at fault, (and admitted they were). The police report also stated this. We had insurance with a Mexican company (initials begin with H and end with I), and so did the party at fault. We both filed claims. We both talked to the insurance company’s investigator who contacted us. This investigator told us it was a simple case of the other party turning in front of us without the right of way and that we should receive our payout soon. Two months later, we were told by the insurance company that "the accident didn't happen" as reported, and that the claim wasn't going forward. That was all the info we could get. Having never made a major insurance claim before, I did not know that good insurance agents should and will advocate for their clients in case of an accident. I reached out to Baja Bound in desperation, and I am so grateful I did. After reviewing the details of the accident, Hank and Yara of Baja Bound understood that a mistake was being made. These two spent countless hours over the course of several months meeting with me and with the insurance company. They got details of why this company was claiming the accident “didn’t happen” as reported. This enabled me and the party at fault (now working together) to gather our own evidence to refute the absurd and outrageous claims of the insurance company. Unlike the agent for the party at fault, who did NOTHING to help his client get her claim paid, Hank and Yara took the evidence we gathered all the way up the chain of command to the very top of the insurance corporation, until they finally agreed to pay the claim. There were several times when I was ready to give up. Hank and Yara literally begged me to allow them to keep fighting for us! I am so glad I put my trust in them. Together we got the job done. If not for them, we would have been out more than 50,000 dollars and/or have been forced to engage in a lengthy and costly legal battle. Baja Bound is the real deal!

They told me not to worry after my incident in Mexico, of course I did. Silly me, they talked me down as well as through the process. They were extremely responsive to my inquiries as well as the repair centers. Key for one’s sanity and timely repair, they were without fault. If you’re in Mexico, have an incident and are insured by Baja Bound, “don’t worry!”

Excellent resource & auto insurance for traveling to Baja California MX. They've been around for 2 decades!