Average
736 reviews
BaisiwigHonesty, pricing, process and quality scores appear once 5 customers have rated them.
BAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
736 approved reviews, newest moderated first
Letonia M.
Posted
My purchasing experience was fast and easy. Can’t wait for it to arrive.
Response from Baisiwig· May 9, 2025
Dear friend, we are happy to know that you are satisfied with our hair and services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Gwen
Posted
Hi, I haven’t received my unit as of yet, I just ordered it and I received a text on how well the customer service is, I work in customer service myself and for them to respond so fast after me ordering, I thought was sweet, that’s good customer service, communication is the key whether they’re in front of you with eye contact or thru texting, fast communication and I thank them for that ❤️
Response from Baisiwig· May 9, 2025
Dear friend, we are happy to know that you are satisfied with our hair and services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Ms T.
Posted
Part 1 April 2025 Can’t Believe I Have Been Scammed By A Hair Partner You wanna know my truth ? Well my truth is when I first saw the toppers and wig online, I was very excited. I Couldn’t wait for them to get to me, but when I actually saw the wig packages sitting on the ground in front of the stairs of my porch, not on my porch, but on the ground level, I begin to get negative vibes. Still kinda excited to open the packages. Disappointed once I open them t the #27 did not look anything like the picture nothing and that’s the one I want most. So of course I was disappointed after that disappointment, I wasn’t too sure I like the other three wig or toppers. People would always say make sure you shampoo your wigs, and I would always tell people to make sure they shampoo they wig in their hair pieces before wearing them, but I never before in my life saw any bugs but honey they’re all about 20 to 30 bugs in these packages. They were dead, but there were bugs in the hair. I immediately put all the hair back into the packages because I didn’t wanna wake any of the bugs up that had fallen out of the packages and I don’t know which package which wig or the topper that the bugs fell out of so you know that was disappointing. These toppers and Wig are birthday and Mother’s Day present so no I’m not sending them back. I’m going to shampoo them condition them let them dry hope for the best and then I will post again and that’s my truth. aka Ms Truly.
Response from Baisiwig· May 5, 2025
Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Nicole S.
Posted
Great customer service fast respond fast shipping overall I had a good experience.
Response from Baisiwig· May 5, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Zoe
Posted
They ensured that I would have my order promptly and communicated effectively with me.
Response from Baisiwig· Apr 30, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Karon R.
Posted
I chatted with Ashley to customize the size of pixie wig I ordered online. She was very helpful and responsive!
Response from Baisiwig· Apr 30, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Cathy J.
Posted
I received my wig rather quickly after purchase. However, when I opened the box there were two perfumed strips on top of the hair. The wig smelled like it was stored in the basement of a fish market. Company said I should wash wig and air it out. I will never purchase anything else from this Company again!!! Save yourselves the headache and don't bother. Find a reputable Company that stands behind their products.
Response from Baisiwig· Apr 30, 2025
Hi dear, Sorry for the inconvenience caused, the smell is the hair oil we used on the hair to keep the health of the hair. It will not affect to use, we recommend that you can wash it a little and then the smell will disappeared! Could you pls try? We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
BETTY
Posted
Ashley’s knowledge,understanding, and the ability to be patient with customers. As a customer I made so many mistakes that needed to be corrected by experienced personnel. Ashley was that person that helped me. Also Ashley is a key employee in your company’s success. I am very grateful for her support and dedication. Finally my order issues have been resolved waiting for my delivery. Thanks
Response from Baisiwig· Apr 30, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
