Average
736 reviews
BaisiwigHonesty, pricing, process and quality scores appear once 5 customers have rated them.
BAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
736 approved reviews, newest moderated first
Jean
Posted
Like the ease of ordering and quick follow-up by staff to my notes on my order.
Response from Baisiwig· May 22, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Jamila T.
Posted
Ashley reached out to not only make sure I completed my order but I was also given a discount. Very pleasant experience!
Response from Baisiwig· May 22, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Tikeama B.
Posted
I am not sure how this company gets 5 star ratings. I ordered 3 wigs and none of them look as advertised the hair is supposed to be human but feels & looks synthetic. Refund is not worth it because it cost too much to send back to the supplier & you have to email back & forth with the supplier to make contact for a refund. I will never purchase again and I am warning others pls save your money…I will use the wigs for Halloween costumes
Response from Baisiwig· May 22, 2026
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Majallah
Posted
I am writing in response to your comment about my review Again i saw the photo of the style i chose and compared with what you sent me it were 2 different styles. Your company has refused to refund me because you wanted me to lie about the value of the product. When i bought the hair you changed me shipping fee, when i also returned the hair i also paid shipping fees you don’t consider the extra cost you have putting me through but you want me to side with you to lied. All i am asking for is my refund, you have your hair kindly send me my refund. I have complained to afterpay because i did the purchase through their service.
Response from Baisiwig· May 22, 2026
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Dawnne
Posted
Customer service email was immediate after purchase answering questions about my order placed.
Response from Baisiwig· May 22, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Cheryl G.
Posted
The wig I purchased did not look anything like the picture. They took a long time sending and when I asked to return it they still haven’t responded. I paid $177 for a wig that look nothing like the photo at all I want my money back.
Response from Baisiwig· May 15, 2026
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Bcampbell
Posted
DO NOT WASTE YOUR MONEY!!! PRODUCTS LOOK ABSOLUTELY NOTHING LIKE THE PICTURES . I ORDERED FOUR TOPPERS THE HAIR COLORS OF THE TOPPERS WERE NOT EVEN THE COLORS AS ADVERTISED. I PAID $362 DID NOT RECEIVE PRODUCTS UNTIL ALMOST A MONTH LATER BUT ADVERTISED 3-7 DAYS AND THEY REFUSED TO GIVE ME A REFUND AND THEY HAD NOT SHIPPED THE PRODUCT! I RECEIVED ONE LIE AFTER ANOTHER FIRST IT WAS SHIPPED THE DAY AFTER I PURCHASED, THEN SHIPMENT WAS DELAYED TO STYLE THE TOPPERS, THEN IT WAS A HOLIDAY, THEN THEY SAID IT THAT CHAT WAS LOST FINALLY SAID THEY WOULD SEND ME A 20% OFF CODE😡 THIS IS THE WORST EXPERIENCE EVER!!!
Response from Baisiwig· May 15, 2026
Hi dear, Sorry for the inconvenience caused, Your package was shipped it in time, but really sorry for the delayed because of the holiday and the loss. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
DEBORAH G.
Posted
I brought a wig from Baisi wigs the unit took 2 months to come it came today and it was not like the picture the texture felt like wool and the wig cap is like brittle...REPEAT LADIES DO NOT BUY WIGS FROM THIS SIGHT DO NOT BUY ITS NOT WORTH THE WAIT AND YOUR HARD EARN MONEY ...#TRASHWIGS #DONOTBUY.
Response from Baisiwig· May 15, 2026
Hi dear, We checked that your package was delivered within one week not 2 months. For the hair, we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
