BabyDopplerReviews of babydoppler.com

Response from BabyDoppler· May 24, 2024

Hello, We are very sorry to hear about your experience. It appears there was a mix-up at our warehouse, resulting in you receiving the blue Doppler instead of the teal one. Please rest assured that both colors are the same exact device and work identically. This is not a normal occurrence, and we sincerely apologize for the inconvenience caused. We appreciate your feedback and will strive to ensure this does not happen again. If you have any further questions or need additional assistance, please let us know. Best regards, Team Baby Doppler

Response from BabyDoppler· May 21, 2024

Hello, Thank you for your feedback. We apologize for the mix-up in receiving the wrong color for your product. Unfortunately, the color you originally selected was out of stock, and we wanted to ensure you could still enjoy the benefits of the product without further delay, so we sent an alternative color. We are also sorry to hear you never received a tracking number, that's not a normal occurrence but we appreciate you bringing it to our attention. We hope that the device is meeting your needs and that you are finding it helpful. If the color is a significant issue for you, please let us know, and we can discuss potential solutions to make this right for you. Thank you for your understanding, and we hope you enjoy your product. Best regards, Team Baby Doppler