AzcozyReviews of azcozy.com

BEWARE!! too bad I have to give a star at all. Ordered 4 items on Dec 1 for Christmas. 3 of them arrived on Dec 31 - 30 days later. Wouldn't have mattered though because I would have never given any of them as a gift. They are complete and total pieces of CRAP. They stink. The "rugs" are a photo copy of a braided rug on a piece of this packing foam-like fabric. Items look NOTHING like description or photo. I sent over 20 emails and no replies. Am disputing charges. Something should be done about these crooks.

I also wish I could give no stars. The item received was NOTHING like what was pictured and it took over two months to arrive. I emailed customer service who told me to send pictures. I sent the pictures about two weeks ago and have hear nothing back. This company is a scam and I wish I had done more research before making this purchase and wasting my money.

Wish I could give NO stars. Ordered 3 quilts as gifts. First two were correct but poor quality. We ordered a King size quilt and were sent the wrong item! When we contacted azcozy, we we offered 30% off and were told the the quilt was similar and is also nice and that we should just keep the wrong one. We sent to Paypal to resolve and were told that we have to pay for shipping back to Hong King for the company mistake. I am disgusted and would NEVER recommend using this company. Paypal did not help with a resolution either. Terrible, terrible customer service.

Ordered 2 items. The tracking said both were sent in same order and received. I got just 1 item. If I email them it bounces back from their mailbox being full. I am disputing the charge for the item not recurved and will not order again. No customer service.

I wish I could put a negative 0! After I ordered this (what I thought was a comforter), (it ended up being a sheet basically), I just got it today, it was ordered dec 9th, I have cancelled it 3 times. After I ordered it I felt uneasy and tried to look up my account, I couldn’t find it. I then emailed the company, the “president”, of the company emailed me back, quickly, but never answered my question about my account. I then read the reviews in horror! I made a dispute with my credit card company. The money has been credited, but it isn’t finalized. The picture showed the Narwahl bedspread, I had ordered one previously that came with decorative pillows from another company. But I needed just the bedspread for the trundle bed. So I saw the one on Acozy and thought that’s perfect. It’s almost $20 cheaper. I opened this package up today I couldn’t figure out what it was! There is hardly any color in the pattern, again it is so thin. I paid $59 for a twin size whatever it is! I went back and read the description and it is now calling it a bedspread cover! What is that, it didn’t say that before! Of course I can’t prove it because I don’t have an account! Tami Miozzi

Ordered what looked like a quality Quilt. Paid $97 for it. What came was NOT what I'd ordered but thin material machine quilted together. They are offering 50% discount now on same quilt but offered me 30% and a discount on next order if I'd keep it. It's a HUGE rip. All e-mail sites come back. I think they closed them down hoping no one could actually get ahold. I'm going through PayPal to get refund.

I read others reviews, it happened yo me as well, very nice looking products..i was very excited to receive my comforter, and it was NOTHING like the picture, just as thin as a sheet and in out 90.00 dollars, there isn't any way to contact them...dont trust them..i will tell everyone I know

I wish I had done my research and read these reviews. I just received the rug that I ordered. I spent $80.00 for a thin piece of foam. Even the quality of the foam is crappy. If I had seen this rug in a store, I wouldn't have paid more than $15 for it. The pictures of the products look so cute. The actual product, not at all! If this rug lasts 6 months, I'll be surprised.