Patrick T.
Posted
Be Aware of Unstated Recurring Charges
Joined Awesomely solely to engage in updated digital tax lien purchases. Got the $97 entry, $47 digital guidebook, and the $297 marketplace pro software to get the contact information for the 3100 counties across the U.S. I never had a chance to sign in or log in because of a severe illness that befell me that same evening. I told their assistant director of training, Jeff G, of my illness and desire to cancel. Never read or agreed to any future training from Jeff or via software updates of county contact information. Asking minimally for a rebate of $512.50 for September and October software fees.
Response from Awesomely, LLC.· Nov 19, 2025
Hi Patrick, thank you for taking the time to share your experience. We’re truly sorry for the frustration — that’s never the kind of experience we want for our customers, especially when you were dealing with significant health challenges at the time. We reviewed your account and the conversation you had with our support team. It looks like the charges you mentioned were for the products added at signup, including the Marketplace Pro software. When you reached out yesterday, our team explained each charge in detail and refunded the October 13 software renewal as a courtesy. The September renewal was outside the money-back timeframe, and we’re sorry for how the timing added to what you were already dealing with. If there’s anything else you’d like us to review or clarify, we’re here and happy to help: https://awesomely.com/contact | (877) 224-0445 | [email protected] Wishing you a smooth recovery and all the best. 💛



