Excellent
509 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
509 approved reviews, newest moderated first
nate P.
Posted
I used Direct Express Auto Transport, to ship my car from Milwaukee, WI all the waaaay to Los Angeles, CA. The car was delivered in a reasonable amount of time, especially it being the winter months! i would definitely use them again on future moves if i ever needed to! thanks again Jesse for seeing it all go through!!
Kristian C.
Posted
Awesome experience transporting car from AZ to NY only 675 bucks and they were on time!!! Highly reccomend!!!
NICOLE G.
Posted
DIRECT EXPRESS WAS A GREAT PRICE AND THE LOAD BOOKED FAST. WILL USE AGAIN.
Prabhu
Posted
Thank you for your friendly service. I would definitely recommend this service to anybody. Staff were very friendly. Even I have cancelled order one time and they refunded without any concerns. Also my vehicle was shipped and delivered on time.
Kathryn C.
Posted
We found the Mazda 929 we wanted -- in Indiana and we were in Sarasota FL! How to get it there to us without busting our budget? Direct Express saved the day. Car was delivered with no changes in its condition and on time. Good communication (for the most part) and driver was very polite. Thank you Direct Express Auto Transport!
AJ S.
Posted
Ordered the transportation on 11/27, and the car was delivered on time on 12/4. We were actually leaving town on 12/5 and were hoping the driver would try and deliver everything on time. He was awesome and really made a priority for this to be delivered- this did not go unnoticed!!! Staff was friendly and helpful, price was very reasonable, and we would use this company again.
Anayat
Posted
Good customer service, reasonable rates. They gave a good customer experience. If I ever have to ship a car again, there will be no question who to use. Direct Express did their job with excellent customer care, on budget and ahead of schedule. Great work Direct Express . Anayat!
Praj
Posted
Our experience with Direct Express Auto Transport was fast and easy. No issues at all. The scheduling process was painless working with Ashley over the phone. I even changed my pick-up times twice with no issues. Not only that, but the car was delivered a day earlier than we had expected. I would highly recommend Direct Express Auto Transport to anyone looking for car transport service!
