AutoStar Transport ExpressReviews of autostartransport.com

Response from AutoStar Transport Express· Jan 8, 2025

Tony Salvini @ 786 228 5234: Hey Michael! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. [email protected] / 888-802-8250 ext 4209 or 786 228 5234.

Response from AutoStar Transport Express· Jan 8, 2025

Juan Acosta @ 786-228-5057: Hi David! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email [email protected]. Thanks!

Response from AutoStar Transport Express· Dec 31, 2024

Sean Hancock @ 786 228 5243: Thank you, Nadiya, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email [email protected]. Thanks again!

Response from AutoStar Transport Express· Dec 31, 2024

Frank Navas @ 786-228-5373: Thank you so much for the great review, Tracey! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email [email protected]

Response from AutoStar Transport Express· Dec 30, 2024

Thank you for sharing your feedback Megan. We sincerely apologize for the negative experience you had with our service. We strive to provide clear and transparent communication, and we are deeply sorry to hear that we fell short in your case. As per our Terms and Conditions, if we are unable to secure a carrier for a customer’s order, we promptly issue a refund for the deposit. In this instance, we regret that we could not meet your expectations or fulfill your order as planned, and a refund for your deposit has been processed accordingly. We understand your frustration with the delays and lack of consistent communication. Your concerns are valid, and we are taking this feedback seriously to review and improve our processes to ensure a better experience for our customers moving forward. Thank you for bringing this to our attention. We value your feedback and apologize again for the inconvenience caused.

Response from AutoStar Transport Express· Dec 30, 2024

Thank you for taking the time to share your feedback, Mark. We deeply regret the frustration and inconvenience you experienced, and we sincerely apologize for not meeting your expectations. At AutoStar Transport, we aim to provide a seamless and transparent process, and it’s clear we fell short in your case. As per our Terms and Conditions, our services are contingent on securing a driver for each order. While we strive to confirm assignments promptly, delays can occur due to high demand, availability, or unforeseen challenges. We regret that this critical detail wasn’t adequately communicated to you from the start. We understand how stressful this situation was for you, especially with your travel plans and the need to make alternative arrangements. Please know that your experience has been shared with our management team, and we will use this feedback to improve our processes and customer service moving forward. We deeply regret losing your trust and hope you will accept our sincerest apologies. If there’s anything further we can do to address your concerns, please feel free to reach out.

Response from AutoStar Transport Express· Dec 27, 2024

Sean Hancock @ 786 228 5243: Thank you, Stephen, for the feedback. Much appreciated. I'm glad you were happy with our service and we able to demonstrate our ability to transport non-running vehicles just as promptly and reliably as any other. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email [email protected]. Thanks again!

Response from AutoStar Transport Express· Dec 23, 2024

Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Brent! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email [email protected]