Great
184 reviews
AUTO-VOX Technology CO., LtdHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2007, AUTO-VOX is a manufacturer with technology and production strength. It became a BestBuy backup camera kit supplier in 2008 and engaged GM rearview projects in 2015. AUTO-VOX has reached $20 million all-sites GMV at Amazon in the past 365 days. Make Driving Safe, Smart & Easy We want to offer driver added technology to care behind the wheel, so that driving, parking, road recording is far safe, smarter and easier.
AUTO-VOX Technology CO., Ltd (auto-vox.com) has 184 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
184 approved reviews, newest moderated first
Lr
Posted
I've purchased several products from this manufacturer and they have worked as intended. Any questions were handled immediately through customer service so ultimately I'm very pleased with the products and services that I have received.
Jeriah R.
Posted
My experience with Autovox has been great. Had a backup camera go bad and they stood behind it 100%.
Kelly
Posted
I have had a few products from this company and the products work very well and the customer service is beyond amazing. The backup camera I use for my car is great but what stands out is any time I have emailed them about a question I receive a response very quickly. I definitely would keep buying their products because I know they care about their customers. Especially when buying things off Amazon you never know how the company will be, but this company has proven themselves so I know they are a brand I can trust and will buy from again
Leroy
Posted
I bought a backup camera for my F350. The description clearly states 2 cameras, 1 screen however I only got 1 camera. I’ve reached out to them TWICE and they say they will respond in 24-48 hours however, we are going on day 5 here and still no response. DO NOT buy anything from them.
Richie
Posted
Had some minor issues with my reversing camera which were resolved following advice from Autovox customer service Amazing customer service Would highly recommend this company and their products 👌
Mike
Posted
My CS2 reverse camera was loosing reception after moving 3 to 5 feet away from the monitor. I emailed Auto Vox to report the issue and a new CS2 camera kit arrived in my mail box a day and a half later. unbelievable and the best customer service I've ever experienced.....Thanks AutoVox!!
Derek C.
Posted
I had the smallest of a situation with the purchase of a solar4 reversing camera, which didn't stop me using it and their support team were 110%, polite, on the ball....I cannot fault the response I got. Great product as well....
Jayden J.
Posted
AUTO-VOX official firmware bricked my device and they won't help and blocked my messages. AVOID !!! I have the AUTO-VOX V5. It was full of bugs. Where the device rebooting on its own etc. I had 3 of these and they all did the same fault. My AUTO-VOX V5 was working ok, and then i did the new officials firmware from there official website. The firmware bricked my device. I hear the sound, I can touch but the screen remains black. After reporting the issue, Auto-Vox removed all there firmware for V5 and v5 pro. How fishy is that? It's cause they know about the issue However after contacting Auto-Vox. I Received robot replies before they blocked my account messages then they blocked my 2nd account messages It's been very frustrating. They will not help Me resolve this or replace it even though it's there own mistake for putting a dud firmware on there website that bricks the device. SO NOW I HAVE A USELESS ITEM THAT COST ME £160 THEY WILL NOT HELP ME AND I GET THE FEEELING THEY ARE BLAMING ME !! AVOID THIS COMPANY IF YOU WANT A DECENT, REALIBLE CUSTOMER SERVICE SUPPORT. I Just messaged them below on my papa's account. Let's see if they reply or just give me a robot reply and block me: THIS IS A COMMON FAULT/SYMPTOMS THAT HAPPENED WITH THE V5 PRO AFTER SOME USERS UPDATED THERE DEVICE ASWELL. Pictures uploaded as proof To Auto-VOX, I havent got a V5 Pro. I have got a V5 standard version My device was working OK and I updated the firmware cause of some bugs. I got the firmware for my V5 not V5 pro off your official website. I updated my device and now it's bricked my device. I can touch, hear noise, it can record and when I play it back on my laptop I see video or image however since the update, the screen is black with the backlit lightening on. I researched this fault and people who have the V5 pro suffered the same issue when they updated there firmware on the device Auto-Vox know about the firmware that bricked devices hence why Auto-Vox then removed the firmware for the V5 and v5 pro off there official website after I reported that my device got bricked using the update on there official website Regardless how old the device is, it was working OK before the update and the official update killed my device. That's the responsibility of Auto-Vox as its there mistake So based on them grounds I should be offered a new working device as it's not my fault the item got bricked by the official firmware I trusted your official website for this V5 mirror dahcam firmware to be 100% stable On them grounds you should replace if for me and help me. I suffer from a lot of mental depression and this is badly affecting me and I feel frustrated Auto-Vox won't help me so I have lost £160 on a item that got damaged by them. There official dud firmware
