AuthenticWatches.comReviews of authenticwatches.com

Great prices, been costumer for over 15 years , fast shipping very good service.

Classy work, speedy sales, true to description!!

I have spoken with reps of Authentic Watches in the past and they have been responsive and patient with my questions. I did special order an item and it was delivered earlier than anticipated. 5 stars!

Service /delivery was excellent. Had a nice selection of watches - answered all questions accurately. Very happy with the watch I purchased. Is the 5 watch I purchased in the last few years. Bought 2 Breitlings, 1 Omega, 1 Tag and 1 Raymond Weil watch

The Tag watch we bought stopped keeping accurate time after only a few months. We wasted time following the instructions the customer service person gave us to try to resolve the issue. It didn’t work. Then we called customer service and said we wanted to return the watch and get our money back. After navigating through the complex shipping instructions and verifying that Authentic Watches received our watch we called to get the status of our return. It was at this time we were informed that we could not return the watch and needed to send an additional $30 before they could even try to fix the watch. So now we have wasted months and still have nothing resolved. It will be at least one or two months before anything can be done. This was a wedding gift to my husband. I am very disappointed. Customer service is horrible. We will NEVER buy anything from Authentic Watches again. Authentic Watches answered my review in a cold and callous manner. I stick with my feelings that they have horrible customer care and horrible customer service. Authentic Watches replied that my watch was purchased almost a year ago. This is untrue. The watch was purchased in late June of 2019. That’s not even 6 months. No apologies, or sensitivity to my situation.

Authentic had the watch I wanted, with a 40% discount, no sales tax, & great service.

Fast. Smooth. East. Great price

5 flawless purchases! Thanks