enaiya P.
Posted
Didn’t send a variety of products same…
Didn’t send a variety of products same colors

Great
108 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in Los Angeles, Auraline Beauty was created by beauty enthusiasts who recognized a void in quality, innovative and attainable products in the private label cosmetics industry. Our goal is to make the process of launching your own beauty brand fun and easy! Auraline Beauty prides itself on manufacturing quality formulas, on-trend products, and attractive merchandising to help our partners build their brands
Auraline Beauty (auralinebeauty.com) has 108 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 6 reviews with 2 stars · Clear filters
enaiya P.
Posted
Didn’t send a variety of products same colors
sarah F.
Posted
This company always has products out of stock and doesn't even tell you. Then they will ship half of your $2000+ order for you only to realize once you get it that you're missing half your stuff. Then when you try and get in touch with them they will ignore your emails that they were once so prompt to answer when placing an order. And don't even try to call them because NO ONE ANSWERS. The phone will ring and ring and ring. RUN FROM AURLAINE BEAUTY
REBEKAH S.
Posted
I have never received my order. It normally comes in about a week. Ordered May 12th, it is May 27th and it still hasn't even been sent. I need some things for clients, so that has passed. I have emailed several times with no answer.
Josh B.
Posted
Why are you CONSTANTLY out of product?
Response from Auraline Beauty· Nov 11, 2024
Hi Josh, I am sending you a direct message to help provide solutions. Which product(s) are you interested in? I will advise replenishment dates and / or alternatives. Look forward to connecting!
Shahzad B.
Posted
When I saw the ad for this sample kit considering it’s cheap price I would like to give it a try. After l received the kit, I tried some of the samples, unfortunately I got disappointed because the quality was not as good, lipgloss tasted bad. Then I saw some of the products were made in China. Honestly, I would never apply Chinese products on my skin and never recommend them to my friends and family.
Response from Auraline Beauty· Aug 15, 2023
Hi Shahzad, these have been top selling category for over 10 years and we fully understand that it may not be the right product for everyone. We appreciate your feedback and will keep you posted as we launch more exciting products in the future.
T C.
Posted
A "system glitch" offered a discount that your company did not honor. In the interest of good customer service, you should have given the discount. I made a much smaller order than I had planned to and ordered products from a different company instead of Auraline. My orders are small, so I know it probably doesn't make a difference to your bottom line, but this is something that will consistently make Auraline my last choice when I need to expand/sample.
Response from Auraline Beauty· Jun 2, 2023
Hi Tracey. We are so sorry for what happened with the discount. We always care that our customers feel understood and appreciated, no matter the size of the order. We appreciate every order you have placed, and always will. I'll send you a direct email right now with a proposed solution!