Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About ATL Autosports
ATL Autosports was created to bring the customer the highest and most performance based automotive products. Our combined 50+ years of automotive experience representing major manufacturers such as Brembo, SKF, Federal Mogal, Haden and many others, has led us to provide the most comprehensive array of automotive parts to the aftermarket.
ATL Autosports (atlautosports.com) has 237 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Blanca is wonderful, in regards to a BMW X5 front and rear brake rotor I wanted to purchase, she's pleasant and helpful, I am a military veteran and had been given the military discount, thanks a lot, I ordered on a Thursday and received the complete order box #2 of (2) boxes the following Thursday, delivered here in Gilbert, Arizona, that's fast , considering we are 350 plus miles away from LA, In regards to the rotors , they are marked left and right side, and it looks good, the X5 really looked sharp. I would order again, and thanks again Blanca for the time when I doubled check on my order.
Jean (Gilbert,Az)
BE
Bernie
Posted
Easy and fast transaction
Easy and fast transaction
JA
James
Posted
Great price and very fast shipping.
Great price and very fast shipping.
GE
Gerardo
Posted
Seller is a damn liar
Seller is a damn liar, claimed packag had been shipped when in fact he didn't ship it until 5 days after the purchase. He had the audacity to blame it on the post office when it was still sitting at his shop, he made the usps label but didn't ship it until I complained about the tracking number showing he never took it to the post office. Tell the truth!!!!! I will never do business again with them. If they lie about very small things then what else will they lie about. All around poor experience.
Response from ATL Autosports· Jul 14, 2017
We are terribly sorry that you are disappointed with the shipping. We know that our customers want what they paid for ASAP. In fact, we know that most of them actually wanted it the day, or even the week, before they paid for it. We work very hard trying to please everyone, but unfortunately every once in a while, life happens and we do not get them out as quickly as we would like.
We were able to get these rotors ready to ship the day after ordering, up until someone in the shipping department detected a defect on one of the brake rotors once they took it out of the original box. It was not up to the standards we demand for our customers, so we had to order another rotor to fulfill your order. We understand you do not believe us, but this is the truth.
We always try to ship everything out immediately, as you can see from most of our customers feedback. However, due to the fact that we know that in life things can happen, we state in our shipping policy that typically all orders ship out in 3-5 working days, weekends and holidays are excluded. Once again we sincerely apologize for the delay.
BE
Ben
Posted
Worth waiting for.
These people are awesome and, they have great parts. I couldn't be more pleased with their service and products. Be patient when waiting for your parts to arrive, they're very busy, but the wait is definitely worth it. They are very polite and are only interested in keeping happy customers. You will love their brakes!
AS
Andres S.
Posted
bummed
I purchased my rotors and pads 3 to almost 4 weeks ago now and once I put them on I went for a test drive to find out I can't stop and almost got in an accident. I contacted ATL and they apologized for the inconvenience unfortunately they denied an exchange because the rotors were now used after test driving it the pads on the other hand are untouched.
Response from ATL Autosports· Jun 26, 2017
Again, we sincerely apologize for this unfortunate situation. You first told us your pads didn’t fit. After researching, we discovered that you purchased both the wrong rotors and the wrong pads. Your car came factory equipped with vented front discs which are a much thicker rotor, and you purchased solid front disc rotors which are very thin. A quick comparison of what you took off, with what you just received would have revealed the drastic difference.
We previously explained that this created a very dangerous situation, having so much distance between the rotors and the pads, that the pads were not able to be squeezed down enough to even touch the rotors. We also told you to remove them immediately, and do not drive the car again until the correct parts were installed.
Normally we have no problem facilitating an exchange, but unfortunately, we do not sell used parts, so we’re unable to exchange these now used rotors, for the correct new ones. We told you which were the correct parts, and we do stock them. If you decide not to purchase them from us, that is fine, however, for your safety and the safety of others, purchase them somewhere, and park your car until the correct rotors and pads are installed.
MA
Mark
Posted
due to a plating issue in the …
due to a plating issue in the manufacturing process. I have not yet received my rotors. but they are now on their way according to my tracking number..
