Charles G.
Posted
Install problem resolved quickly
the VPN would not connect after the installation and required a support ticket to be logged which was well and timeously responded to and resolved the issue

Average
424 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Atlas VPN is a free virtual tool that changes your IP address and protects your connections. With our product, you'll be able to hide your online actions from anyone trying to peek at them – make it your ISP, a hacker, or the government. At the same time, you'll get safe and private access to geo-restricted content: from cheaper plane tickets to unlimited streaming content.
Atlas VPN (atlasvpn.com) has 424 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 28 reviews with 4 stars · Clear filters
Charles G.
Posted
the VPN would not connect after the installation and required a support ticket to be logged which was well and timeously responded to and resolved the issue
Monsieur M.
Posted
didnt notice any particularly negative aspects to the whole premium experience and the online chat was helpful and kind. But i also found the connections a little slow and not always snappy, so im going to consider other options before committing.
Edwi
Posted
I had just installed Atlas VPN on Windows and the connection was not working. By contacting customer service the problem was quickly resolved thanks to @Webster, who guided me step by step
tessa
Posted
Easy to buy. Great customer service who helped solve the issue. It only took a week to resolve with 1 reply a day.
Fanty F.
Posted
Good response although a bit late. Thanks anyway
Martin
Posted
I appreciate the very kind and personal answers. And they have been in time. The fist hint was not so helpful - it was a standard one, but I already did it and I mentioned it (kill the process an restart). The second helped perfect: to deinstall and new install AtlasVPN. So the help was very good. But the issue itself, that the app does not work after normal update, instead a deinstall is necessary, should be solved in a more easy manner.
Andrew
Posted
Product support is certainly prompt, persistent and helpful....not faulted to date
Crystal P.
Posted
They are very fast in replying my query. Unfortunately, I have to cancel my 3-year subscription because they don't have the server where I wish to watch my Netflix from.