Hartsfield-Jackson Atlanta International AirportReviews of atl.com

One of the meanest airports I have ever been to. Saw a screening agent smack the plexiglass and called someone an idiot because he didn’t realize which slot to slip his ID into. The traveler asked nicely to clarify directions and she called him an idiot.

Yall don't even deserve 1 star. I am here tonight 9:30 p.m. the 30th. The TSA from the Old guy to your right checking i.d.s to the "security" to the right when your first checking your bags. Those ppl were extremely rude & not professional at all. I will definitely share my opinion & take my business elsewhere.

As you enter the airport, the Park-ride signage doesn’t indicate whether this refers to expensive hourly parking or long-term economy parking, so you take a risk by turning into the one-way in one-way out lot. There’s also no assurance that you’re entering a lot that provides a shuttle to the airport. So, unless you’ve done a lot of research, been there before, or just happen to see a shuttle circling, you’re gambling on whether you’ll be able to get yourself and your luggage to the airport, especially if you’re not capable of jogging with your luggage a half mile to the terminal. Traveling alone and seeing no option, I pulled into the lot, found an open space, grabbed my luggage and moved toward the entrance to intercept a shuttle. The driver waved “no no” at me; he would not be picking me up. As he passed with the door still open i asked “Where is the bus stop?” He answered, “I don’t know!” I kid you not. The lady driving the second shuttle paused long enough to say: “Get back in your car and drive to the far end of the lot and follow the arrows” No arrows in sight, I put my luggage back in the car and started circling. Two lots over i started seeing arrows, found an empty space, and waited nervously until a shuttle appeared. Without greeting or answer to my questions, the driver begrudgingly allowed me aboard. I had to assume we were going to the particular terminal i needed. Yes, I made it to the airport, but it was so stressful and unnecessarily so!

This is the most horrible airport I have ever encountered. Look I know Delta Airlines is a terrible company but most of my problems on this trip were caused by airport employees. I also know these people are poorly paid, but that is no excuse. With few exceptions they are rude and unhelpful. In this case there was a plane load of people trying to make connections but they only had one lane open. They also insisted on opening each duty free package, which caused further delays. If people asked questions they just turn and walk away. And must they continually scream at everyone? How on earth did they manage to hire so many incompetent people. My advice ....avoid this airport at all cost.

Terrible staff. Would not let us use plastic bins and had everyone place clothing and personal belongings right on rollers causing things to fall and get caught. I think they did not want to bother to replenish or deal with the bins. Police officer in the cage was playing solitaire on his I pad sprawled out on a chair. No air conditioning or minimal in all terminals . This airport as busy as it is cannot handle the business. I will avoid connections here at all costs. No one on staff looked like if they did not have to be there , wouldn’t. Mayor should be ashamed to have international and domestic travelers experience this in Atlanta. Not a good show at all for this city.

Don't leave your cars in the Dayly parking lot. My son traveled 5 days for work and when he returned he didn't find his car, only glass on the ground. It's disrespectful, they make you think there's security when there isn't, they charge you when the truth is they don't give,they just want to take their money.

This complaint goes to the US Border Authorities at Atlanta Airport. We flew in yesterday 16 Aug 24 from Bogotá and were on transit to Paris and Düsseldorf. After passing through passport control (our whole 4 persons family had to give fingerprints whereas others didn'thave to - who knows why ????) we had a very disgusting experience in the hand luggage security control. Almost all of of the FEMALE officers where extremely unfriendly. As a passenger who is on connecting flights you usually don't say anything because you don't want to be sent back to the queues' end. The treatment was humiliating especially for my wife who is Colombian. Why do people behave like jail vigilants once they get dressed with a uniform? This was really a disgusting and totally inappropriate and unacceptable behavior from the border control Authorities. This was our LAST time to transfer through Atlanta. Unfortunately in a prior journey some years ago we had a similar experience. I want to be treated as a guest, not as a criminal.

Gate c33, not a single power outlet works.