Excellent
7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Marlon A.
Posted
The person who worked with me was very knowledgeable and gave me a sense that I was not alone in addressing this problem. IRS can get a bad name, but your agent showed that that bad name is totally unwarranted.
TIM
Posted
I didn't know what my options were on my dishwasher. So once I sent over my model number and was conected to Jared with my issue he replied back with in 5 minutes with the answer. He sent me the part number and description and a video of how to replace it. Within 2 working days I had the replacement part and back in business. We only had to wash dished 1 time!! Thank you, Tim
Lou Ann Nichols L.
Posted
I am a stressed out senior citizen. My husband's phone was DEAD, and I was looking for help. I was just clicking on crap on my (possessed) cell, and needed help getting my Hubby a cellphone. The 3 CSRs I worked with were great.
David
Posted
The advice worked as
Dennis
Posted
Very informative as to how to solve my problem
Sandra L.
Posted
The service was helpful.
Rick N.
Posted
Would have given 5 STARS, as Richard was OUTSTANDING. However I uderstood that I would be charged $1.00 for the first visit and $46.00 after that if I wished to continue to subscribe. But allas, I was charged the $1.00 plus the $46.00 up front with no way to question the debit. Customer service reached out with an acceptable option. A first for me as most just give lip service. EXCELLENT CUSTOMER SERVICE to Maureen. Lesson learned: read very, very carefully.
Response from Askanexpertonline.com· Jan 25, 2024
Hello Rick, I have sent you an email from our customer care center to address your concerns. If you need further assistance please respond to the email with the subject line JustAnswer Customer Care or reach out to me directly. Please let us know what we can do for you to earn a 5 star rating. Best regards, Meg at JustAnswer Customer Care [email protected] or call 1-800-805-5962 ext. 55
Faskanexpertonline.com C.
Posted
The way the instruction was given to me was very easy to follow
