Excellent
7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Cheryl
Posted
I mistakenly touched the cooling off button on my refrigerator. My refrigerator started cooling off. I went online and spoke to Jarid who instructed me to open the operating manual that he sent through a link. I was able to follow the instructions to get the "cooling off" to stop and flashing and the fridge back on!
customer
Posted
Thank you for your patience and time
Carl S.
Posted
I don't like giving my card information to anyone by e-mail. I do not have a account with just answer. I don't want a account with just answer do not charge my account just to give me discovery+ Carl Souza
Response from Askanexpertonline.com· Jul 23, 2024
Hello Carl, I apologize for any inconvenience caused. Our records show that you've used our service previously. When you returned recently you saw a Welcome Back message and pricing details when you asked a new question. This did not include the 'join fee' because you paid it the first time you joined the site. Our monthly membership offers unlimited questions in 100+ categories for 30 days. You can cancel the renewal at any time. If you prefer, you can opt for a pay-per-question instead of the membership. We have turned off your membership so no recurring charges will appear moving forward. Please reach out if you need further assistance. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
askanexpertonline.com C.
Posted
great and was great to talk to
former unintentional M.
Posted
The representative was able to terminate my membership.
Ami
Posted
Excellent communicator, very knowledgeable, kind, and genuine. I easily understood his instructions and appreciated that he went the extra mile to tell where to order the part I needed for the best price.
Theresa L.
Posted
James called me and help with thing I need to do, Phone number for GE to call. Thank You
askanexpertonline.com C.
Posted
I very much appreciate your guidance. What was really helpful was the fact that you did not say something generic like, "just search the web." You actually provided websites. I will be sure to look diligently to both sites for what I am looking for. Thank you again for your help
