Excellent
7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Alison
Posted
The expert AnnaMarie was so helpful and so patient because it took a few times for my AirportExtreme to reset and I am not a technically-gifted person. She was patient and stayed online as I went through the instructions she gave me until it worked. Then she stayed online to ensure that I could connect my Apple TV too.
DBrown
Posted
To the point and targeted the issue right away.
Marie Craft F.
Posted
The expert was kind and patient and hopefully this is resolved .
Dennis A.
Posted
Patient and knowledgeable
Chuck MacDonald - C.
Posted
Great technical explanation - I will need a new Fios DVR/ set top box.
askanexpertonline.com C.
Posted
Charles was very helpful and knowledgeable. He gave us good options to address our issues.
askanexpertonline.com C.
Posted
This is why people don’t fill out surveys, we don’t like the commentary part.
askanexpertonline.com C.
Posted
Says $5 but was charged $53. Still didn't get the service or questions answered
Response from Askanexpertonline.com· Aug 24, 2025
Hello, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
