Trish
Posted
Quick
Quick, courteous, knowledgable
Excellent
7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Trish
Posted
Quick, courteous, knowledgable
suzieshea
Posted
It took me 2 days to get through the AI nonsense. Poor questions...HOWEVER, the woman technician who helped me spent 45 minutes fixing my no print problem.Efficient, knowledgeable, patient, thorough...she deserves a raise!
askanexpertonline.com C.
Posted
The whole process was fast and reassuring
askanexpertonline.com C.
Posted
Solved opportunity
askanexpertonline.com C.
Posted
Professional knowledgeable in his profession. Great attitude and very polite.
Howard
Posted
Speed in answering. But just as aheads up, when the phone will not turn on we have no way of answering the mobile phone you were calling it. Sorry I take all that back. They have taken $69 out of our account with no notification we were to be signed up for anything. They only asked for $8 and no mention of membership or subscription. Never poor business practise in my opinion.
Response from Askanexpertonline.com· Aug 27, 2025
Hello Howard, Thank you for your review. We want to make sure you're fully informed and supported. When you posted your question, you opted into our monthly membership program, which includes automatic billing to maintain uninterrupted service. You should have encountered a message similar to this during sign-up: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/COM%20CC%20PRICE%20SAMPLE.png *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. I’ve refunded your membership fee and confirmed that your membership has been deactivated. If you have any more questions, please don't hesitate to contact us. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Dale R.
Posted
Not solved but helpful
Anna
Posted
Agent was very caring nice and knowledgeable