Terri
Posted
They made a scary experience not so…
They made a scary experience not so scary and helped me unlock my computer from malware
Excellent
7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Terri
Posted
They made a scary experience not so scary and helped me unlock my computer from malware
askanexpertonline.com C.
Posted
Quick answers. Pertinent questions, getting to the correct answers.
Donald
Posted
Do not use this service. I used this once and now I have a reoccurring charge of 55 dollars. I contacted their website about this but got no reply. BEWARE!!!
Response from Askanexpertonline.com· Mar 14, 2026
Hello Donald, We're sorry to hear about your experience in using the site. I would love to help you out. If you send me your email address with additional information we're happy to take a look at your account, and work to address any outstanding concerns. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
askanexpertonline.com C.
Posted
Your rep was very efficient and pleasant and knowledgeable
Laurie S.
Posted
Very knowledgeable technician. Polite and patient. Only downside was having to go through the AI assistant. That took a while, but it did provide the technician with all of the details of my issue with my computer.
Michael
Posted
He was helpful
askanexpertonline.com C.
Posted
Quick response and corrected the issue. Very patient with me as well
askanexpertonline.com C.
Posted
Great service from an actual real oerson