Glenda Y.
Posted
Very helpful
Very helpful. Resolved my problem
Excellent
7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Glenda Y.
Posted
Very helpful. Resolved my problem
Elzora Bellamy W.
Posted
He freaking rock! Kind and knowledgeable!!!
Leonard T.
Posted
Very personable, and knowledgeable
askanexpertonline.com C.
Posted
response timely. very patient with me as well as informative. 7/30/26 Regina Brown
Don S.
Posted
Very easy to talk to. He was patient with me.
MikeG
Posted
The cost of this service is deliberately hidden. I had questions concerning my Brother printer, which has experienced multiple paper jams recently. You can no longer reach Brother directly. They now shunt you off to Askanexpertonline.com. You are informed that there will be a one-time charge of $5. This morning I found a charge of $70 to my checking account!!! Do not use this service! They intentionally mislead consumers!
Response from Askanexpertonline.com· Jul 30, 2026
Hello Mike, Thank you for reaching out. I understand your concern regarding the membership charge. We have refunded the unexpected charge. It looks like the payment was reversed from our end before it finished processing with your bank. In these cases, the charge may remain pending for a short time before it drops off. If you have any additional concerns, please reach out through my contact information below. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Linda D.
Posted
went out of his way to help methank you
Sloane A.
Posted
Honest, straight forward responses, easy to talk to, received just the answers I needed at this time. I am grateful.