Shane
Posted
Fantastic idea
Fantastic idea, and great execution

Average
261 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Artiphon INSTRUMENT 1 is the first MPE MIDI controller that lets you strum, slide, tap, and drum on a single interface.
Artiphon (artiphon.com) has 261 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
261 approved reviews, newest moderated first
Shane
Posted
Fantastic idea, and great execution
Tom T.
Posted
Although shipping was slow it was within the time frame they said it would be so no false info there. Product is so much fun. Got a lot to learn to get the most out of it, but fun fun fun. Had questions for customer support and I will say this is the best customer support I have experienced. Very quick reply and most willing to go the extra mile with my issue. Will be a repeat customer for sure!
William
Posted
I'm more dissapointed with Artiphon than I've been with any company in quite a long while. I ordered one after reading a review but was stunned when I finally got an email that said, maybe four weeks before possible seeing my device. That caused me to dig deeper and read about the many people who have ordered and not received their Orba's or who have tried to get a hold of someone and failed or any of the other customer-related questions and concerns. I've emailed numerous times to try and reach someone and nothing. I thought I'd finally had a moment of success on Twitter with a seemingly nice person named Jacob but now nothing. My newest email was a request to cancel but at this point I've given up on the company.
Response from Artiphon· Dec 16, 2020
Hey William, thanks for leaving us a review. I just want to apologize we weren't able to offer you support sooner. That is unacceptable and we're working to improve our customer service. Our support team is experiencing an influx in tickets during this holiday season, and I apologize if your email got lost in the shuffle. I assure you this was not our intention. You’ve probably heard what an unprecedented season this is for shipping goods. Worldwide logistics are being pushed beyond their limits and the New York Times is calling this month "shipageddon." But despite these challenges our support team is communicating with our fulfillment partners every day on our customers' behalf, pushing to have our Orbas shipped and landed in a safe and timely manner. We're seeing orders starting to move more quickly as of this week, but I completely understand if you would still like to cancel your order. If you wouldn't mind sending us another email I will personally be on the look out for it and help any way I can. Again, I'm so sorry for the long shipping times. - Johnny | Artiphon Support
Al
Posted
First impression of the Orba? Charming. Turning the Orba on and playing the first few beats brought a smile to my face. Doing the more complex stuff, though, that's a different story. But that has less to do with the Orba than with my lack of time, and the number of years it's been since I've played a musical instrument. I took a look at an online tutorial, though, and found it very helpful. Got me started playing with the looping feature. Just need the time now ... sigh.
MJ
Posted
I got my Orba through Artiphon's Kickstarter. It was a transparent, exciting process from concept to delivery. I had the chance to contact Artiphon's support team for some questions/technicals about the Orba, and I found the team timely and helpful in their response. Would certainly support more innovative products from Artiphon in the future!
Valerio M.
Posted
Orba is a very funny tool. It is portable, intuitive and has a lot of possibilities at a reasonable price. Very good job to the guys from Artiphon, keep creating!
Mostafa Y.
Posted
Feedback was pretty quick and to the point, can’t really ask for much more.
Darren M.
Posted
Kickstarter backer of Orba-I love it ! Small enough to take to work and intuitive and flexible enough to provide great entertainment at the drop of a hat . Artiphon were very responsive to questions before delivery. Very happy.