Average
792 reviews
ARS/Rescue RooterHonesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
STARRY
Posted
Knowledgeable technician.
Response from ARS/Rescue Rooter· Aug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
Robert L.
Posted
Friendly and helpful
Response from ARS/Rescue Rooter· Aug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
NATHAN
Posted
The techs are amazing. Courteous determined, knowledgeable
Response from ARS/Rescue Rooter· Aug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
TERRY
Posted
The service was excellent! The tech was supposed to leave me with photos of the pipe going to the roof of my home that needs to be repair in the near future.
Response from ARS/Rescue Rooter· Aug 7, 2026
We appreciate your review! Thank you for choosing ARS.
JUSTIN
Posted
setting up the appt was fast and they were available in a short time period and completed the work quickly.
Response from ARS/Rescue Rooter· Aug 7, 2026
We appreciate your review! Thank you for choosing ARS.
Roman O.
Posted
Missed Appointments and zero urgency. Been without AC for three days on a brand new system installed by ARS six months ago (1/26/2026). Appointment windows mean absolutely nothing, even when told that I would be first on the schedule. The 24 hour service guarantee is a complete joke, no one will even discuss the fact that they are days past 24 hours and per their own guidance will write a check for $555. If you need a new unit or service, please look elsewhere. I'm expecting them to also fight the 100% unconditional money-back guarantee if you are not satisfied with new equipment within 1 year. At this point I plan on going with a company that stands behind what they put on paper.
Response from ARS/Rescue Rooter· Oct 14, 2026
Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: [email protected].
JAMES
Posted
Great experience. Our AC compressor wasn’t starting. AJ Perri tech came out the next business day, discovered a failed surge protector and fixed it. Price was a bit high but other than that a great experience.
Response from ARS/Rescue Rooter· Aug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
Charles
Posted
Thorough/friendly team of installers. In and out including clean up in less than a day. Thanks
Response from ARS/Rescue Rooter· Aug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
