Excellent
548 reviews
Arrow LiftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
VIRIDIANA G.
Posted
Arrow lift came out to give me an estimate and within one week, I had the chair lift installed. Very efficient!
Response from Arrow Lift· Sep 1, 2026
Thank you, Viridiana, for sharing your thoughts. We’re glad the process from estimate to installation moved quickly and efficiently for you. We hope your new stair lift makes getting around your home a little easier! Warmly, The Arrow Lift Team
Mary
Posted
Our install guy was great!! He was very patient and explained everything to my mother. Appreciate his kindness and he left the place meticulous.
Response from Arrow Lift· Sep 1, 2026
Thank you, Mary, for sharing your experience. We’re glad to hear your installer took the time to explain everything clearly to your mother and treated her with patience and kindness. It’s also great to know he left the space so tidy afterward. We’ll be happy to share your kind words with our team! Best, The Arrow Lift Team
Cheryl F.
Posted
Everyone we spoke with was great. Answered our questions, and gave timely responses. We had the unit installed and were walked through the process. When a "glitch" happened after installation, staff came out withing a few days and repaired the unit. It was a smooth, effortless process and they were a great company to work with. Highly recommend.
Response from Arrow Lift· Aug 31, 2026
Thank you, Cheryl, for sharing such a thoughtful review. We’re glad to hear our team was responsive throughout the process and took the time to answer your questions and walk you through the new lift after installation. We’re also pleased we could get someone out quickly when the issue came up afterward. Hearing that the overall experience felt smooth and easy means a great deal to our team. Thank you for recommending Arrow Lift!
john T.
Posted
Great services
Response from Arrow Lift· Aug 27, 2026
Thank John! We're glad we could help! -The Arrow Lift Team
Renee
Posted
Everyone from sales, customer service, and the service technicians were absolutely fantastic! The gal in the local office in Duluth called to the office in Minneapolis to send a guy to install my stair lift the next day as she knew that it was hurting my legs to use the stairs and she didn’t want me to have to struggle through out the weekend going up and down.
Response from Arrow Lift· Aug 26, 2026
Thank you, Renee, for taking the time to share such a thoughtful review. We’re glad our Duluth and Minneapolis teams were able to coordinate quickly and help get your stair lift installed before the weekend. Knowing it helped spare you from having to keep struggling with the stairs makes that extra effort especially meaningful to us! Best, The Arrow Lift Team
Ed
Posted
Order process and installation went without incident. The 2 installers were knowledgeable and courteous. The stair lift, once installed, was considerably more than I had envisioned. Arrow Lift's product allows my amputee mother-in-law to once again travel outside of one floor of the house. To her, and to my wife and me, that is priceless. A few misunderstandings at the onset were immediately delt with. I voiced my concerns and the CEO of Arrow Lift, Mr. Pete Newstrom, contacted me directly and he personally addressed and solved the misunderstanding. Mr. Newstrom apparently believes that in his company, the buck stops with him. That is a concept that I agree with, and appreciate. I recommend Arrow Lift to any and all consumers who find themselves in need of mobility. Thank you Mr. Newstrom and Arrow Lift
Response from Arrow Lift· Aug 27, 2026
Dear Ed, Thank you for taking the time to share this feedback. We’re glad to hear the ordering and installation process went smoothly and that our installers were knowledgeable and courteous. It means a great deal to us to know that your lift is helping your mother-in-law. We're also glad that you were able to connect with our CEO, Pete, to discuss your concerns and resolve the misunderstanding. Thank you again for your support and for being a valued Arrow Lift customer! Sincerely, The Arrow Lift Team
Tom J.
Posted
Everyone from Arrow Lift were wonderful to work with and we love our Bruno Stair Lift. It is so simple and efficient to use.
Response from Arrow Lift· Aug 25, 2026
Thank you, Tom, for your kind words. We’re glad the process went well with our team and that your Bruno stair lift has been easy and convenient to use. It’s great to hear that it’s been a good fit for your home. Warmly, The Arrow Lift Team
Bill
Posted
Installation was done very well and quickly.
Response from Arrow Lift· Aug 25, 2026
Thank you, Bill, for sharing your experience. We’re glad the installation process went smoothly for you. Feel free to reach out if you have any questions down the line! Best, The Arrow Lift Team
