Excellent
548 reviews
Arrow LiftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Mike
Posted
We purchased 2 Stannah chairlifts Quality is excellent. Installation was completed in 1 day
Response from Arrow Lift· Mar 13, 2025
Thank you, Mike! We're glad to hear you're happy with the quality of your Stannah chairlifts and that the installation was completed efficiently. We appreciate your trust in us and hope your lifts make a great difference in your home! Warmly, The Arrow Lift Team
Janice
Posted
Knowledgeable, pleasant to work with and prompt.
Response from Arrow Lift· Mar 13, 2025
Thank you, Janice! We're glad to hear that our team met your expectations. It was a pleasure working with you, and we appreciate your kind words! Best, The Arrow Lift Team
Rhonda
Posted
The whole company has been a pleasure to work with!
Response from Arrow Lift· Mar 12, 2025
Thank you, Rhonda! We're so glad to hear that working with our team has been a positive experience. If you ever need anything in the future, please don't hesitate to reach out! Warmly, The Arrow Lift Team
Candace
Posted
The sales description, material, and promises matched the actually installed product. The sales person, Ryan Werner, was responsive to requests for: electrician's inquiries, scheduling speed, and final warranty information. Installer, Charles, was careful, also informative, and a pleasure to work with.
Response from Arrow Lift· Mar 11, 2025
Thank you, Candace! We're so glad to hear that your experience with Ryan and Charles met your expectations and that everything from the sales process to installation aligned with what was promised. It’s great to know that Ryan was responsive to all your inquiries and that Charles provided careful and informative installation. We appreciate your kind words and are grateful for the opportunity to assist you! Best, The Arrow Lift Team
Carol
Posted
Very thoughtful and helpful sales and installation staff.
Response from Arrow Lift· Mar 10, 2025
Thank you, Carol! We're glad to hear that our sales and installation team provided thoughtful and helpful service. If you ever have any questions or need assistance, don't hesitate to reach out. We appreciate your kind words! Warmly, The Arrow Lift Team
customer
Posted
Tyler Oldham was our sales rep. he did an excellent job on presenting the products and services. He's transparent, on time, and very courteous to deal with. Michael the installer was on time, and diligent. I highly recommend this company. We ended up with the Sannah chair with automatic swivel and couldn't be happier.
Response from Arrow Lift· Mar 7, 2025
Thank you for sharing your experience! We're so glad to hear that Tyler provided a clear and helpful presentation of our products and services, and that Michael ensured a smooth installation. It’s great to know you’re happy with your Stannah stairlift and its automatic swivel feature! We appreciate your recommendation and are here if you ever need anything in the future. Best, The Arrow Lift Team
MARTHA G.
Posted
The gentleman from Arrow Lift who installed my Stannah stairlift was extremely courteous, kind, & polite. As he installed everything for me, he patiently answered questions & told my brother all about my new product. He cleaned up very well after himself once the installation was complete, too. I felt as if I was safely in the hands of a stairlift expert that entire time. To my surprise, my stairlift installer's real gifts came out when he explained the instructions for the new stairlift to my brother & my daughter. He is a fantastic teacher, in addition to being a stairlift installation expert. He is such an informative, polite, & wonderful individual in general. You know you are in great hands with Arrow Lift!!!
Response from Arrow Lift· Mar 6, 2025
Hi Martha, Thank you for your thoughtful and kind words! It’s wonderful to hear that your installer provided not only expert installation but also took the time to thoroughly explain everything to your family. We love knowing that you felt you were in good hands throughout the process. If you ever have any questions down the road, we’re always happy to help. Enjoy your new stairlift! Warmly, The Arrow Lift Team
Mark
Posted
Our church needed a new chair lift and we got an honest appraisal on our old one and Nate then came and explained our options. We asked many questions over a period of time and every one was answered completely and promptly. Arrow lift worked with us as we financed and ordered our new chair lift and installation was smooth and professionally completed. We are very happy with all the employees we dealt with and the quality lift recommended to us. It's a big improvement and well received.
Response from Arrow Lift· Mar 6, 2025
Hi Mark, Thank you for sharing your experience! We’re so glad we could help your church find the right lift and make the process as smooth as possible. It’s great to hear that Nate and the team provided clear guidance and support every step of the way. Knowing that the new lift has been a big improvement is wonderful news! If you ever need anything, we’re always happy to help. Best, The Arrow Lift Team
