Excellent
548 reviews
Arrow LiftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Mateus
Posted
Charlie was very attentive, and the project was done beautifully to fit our staircase. The installation team was knowledgeable, fast, and organized.
Response from Arrow Lift· Oct 1, 2026
Thank you, Mateus, for sharing how pleased you are with the fit on your staircase! We’re glad Charlie’s attention and the installation team’s care helped everything come together smoothly. We’ll be happy to pass along your kind words. Warmly, The Arrow Lift Team
Rich
Posted
The salesman explained everything we asked, showed us how reduce the sales tax burden, and the tech was well qualified to install the lift without any issues. Highly recommend them.
Response from Arrow Lift· Oct 1, 2026
Thank you, Rich, for your recommendation! We’re glad your questions were answered thoroughly and that the installation went smoothly. Thank you for choosing Arrow Lift!
Vicki
Posted
From sales to installation was great! My parents are enjoying them!
Response from Arrow Lift· Sep 24, 2026
Thank you for sharing this, Vicki! We’re glad everything went smoothly, and it’s especially nice to hear that your parents are enjoying their lift. Best, The Arrow Lift Team
David R.
Posted
Great experience from sales to finished installation. Very quick response and installation. Everything was explained in detail from start to finish.
Response from Arrow Lift· Sep 24, 2026
Thank you, David, for sharing your experience. We’re glad our team was able to respond quickly, get the installation scheduled, and explain each step clearly. We hope you enjoy your new lift! - The Arrow Lift Team
Glenda
Posted
From start to finish, everyone was efficient and helpful. Attitudes were fresh and the representatives were honest. Everything was explained clearly. The equipment is operating as expected.
Response from Arrow Lift· Sep 21, 2026
Thank you, Glenda, for sharing this review. We’re glad our team was helpful, straightforward, and clear from start to finish. It’s also good to hear the equipment is working as expected. Please feel free to reach out if you need anything going forward! Warmly, The Arrow Lift Team
David
Posted
Dave St. John did a great job of selling us the stair lift and Zack did a wonderful job of installing the lift and going over the operation of it to my wife and me!
Response from Arrow Lift· Sep 18, 2026
Thank you, David, for sharing your experience. We’re glad Dave helped you feel confident in choosing your stair lift and that Zack made the installation and walkthrough clear and easy for you and your wife. We’ll be happy to pass along your kind words to both of them. Thank you for choosing Arrow Lift!
Richard W.
Posted
Everyone was fantastic to deal with
Response from Arrow Lift· Sep 17, 2026
Thank you, Richard! We’re glad to hear everyone you worked with made the experience a positive one. Best, The Arrow Lift Team
Graham
Posted
Quote was acceptable, showroom viewing answered our questions, installation was prompt and effective, technician was well mannered and kind
Response from Arrow Lift· Sep 17, 2026
Thank you, Graham, for sharing your experience. We’re pleased to hear visiting our showroom helped answer your questions and that the process from quote through installation went smoothly. It’s also great to know your technician was kind and professional. Thank you for choosing Arrow Lift!
