Excellent
548 reviews
Arrow LiftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 485 reviews with 5 stars · Clear filters
Christopher
Posted
Great and safe work
Response from Arrow Lift· May 27, 2025
Thanks, Christopher! We really appreciate you taking a moment to leave this note. It's great to hear that everything felt safe and well done—that’s always our goal. Let us know if we can help with anything down the road. Warmly, The Arrow Lift Team
Alan
Posted
Great product and had a great installer
Response from Arrow Lift· May 27, 2025
Thanks, Alan! We’re glad to hear you’re happy with the product and that the installation went well. We'll be sure to pass along your kind words to the installer—it means a lot. Let us know if there’s ever anything you need! Best, The Arrow Lift Team
Sandy
Posted
Rep came to house, was very polite and knowledgeable. Explained product and how the install would go.
Response from Arrow Lift· May 27, 2025
Thank you, Sandy! We're so glad to hear that your visit with our rep went smoothly and that the process was clearly explained. It really means a lot to know you felt well taken care of from the start. If any questions come up down the road, we're always here to help. Warmly, The Arrow Lift Team
Monica
Posted
They are very knowledgeable and just plain great all the way around.
Response from Arrow Lift· May 22, 2025
Thank you, Monica! That’s such a kind thing to say—we’re really glad you felt well taken care of throughout the process. It means a lot to hear that our team’s knowledge and approach made a positive impression. Best, The Arrow Lift Team
Tom
Posted
The sales person was very helpful and took a lot of time explaining the lift and options. Installers were courteous and friendly. They did excellent work and cleaned up several times during the install. The installers explained the functions, helped with a test run and offered use suggestions.
Response from Arrow Lift· May 22, 2025
Thank you, Tom! We’re really glad to hear that your experience was a positive one from start to finish. It’s great to know our team took the time to walk you through the options and make sure everything was clear and comfortable before wrapping up. We’ll be sure to pass along your kind words to the crew—they’ll appreciate it. Warmly, The Arrow Lift Team
Kim
Posted
Having this chair lift change my life and how I enjoy living in my own house!! I don't know how I ever got along without it nor do I understand why I postponed it long as long as I did
Response from Arrow Lift· May 22, 2025
Thank you, Kim! Hearing how the chair lift has impacted your life and brought new ease to living in your home means a lot to us. We're so glad it’s made such a difference—and you're definitely not alone in wishing it had happened sooner! Please feel free to reach out if you need any support in the future! Best, The Arrow Lift Team
Alejandro
Posted
A mild hiccup but overall service was excellent!
Response from Arrow Lift· May 22, 2025
Thank you, Alejandro! We're glad to hear the overall experience was a positive one. We appreciate your patience with the hiccup along the way, and it's great to know our team was still able to deliver excellent service. If there's ever anything more we can do, just let us know! Warmly, The Arrow Lift Team
David
Posted
One possible future update would be to add master on/off the armrest instead of on base of lift
Response from Arrow Lift· May 20, 2025
Hi David, Thank you for sharing your feedback! We're glad to hear the installation process went smoothly and appreciate your idea for a future improvement. If anything else comes up as you continue using the lift, don’t hesitate to reach out—we’re always here to help. Best, The Arrow Lift Team
